MA CECILIA HAZEL BRIONES-URQUEZA
Marsden Park,NSW
Summary
Hardworking and passionate job seeker with strong organisational skills, eager to secure entry-level in a PARALEGAL position. Ready to assist a team achieve their company goals.
Organised and a dependable candidate with the ability to manage multiple priorities whilst bringing positive attitude. Willingness to develop and learn new skills and knowledge as well as taking on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Managing Owner
Golden Globe Travel
07.2015 - 03.2020
- Consulted with customers to assess needs and propose optimal solutions to their travel needs.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Organised and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Office Manager/Travel Consultant
Allied Summa Pty Ltd T/A Travelaccess
06.2009 - 06.2015
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with clients, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of staff.
- Reported to senior management (owner) on operational performance and progress toward goals.
- Maintained positive customer relations by addressing problems raised and implementing solutions.
- Maintained professional demeanour by staying calm when managing unhappy, angry or demanding customers.
Accountant/Office Administrator
Van And Ute Extras Pty Ltd
12.2007 - 06.2009
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions such as account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Accurate documentation of cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Tracked funds, prepared deposits, reconciled accounts and reviewed expense data, net worth, and assets.
- Evaluated and improved financial records to make important business decisions.
- Reviewed business operations and obligations to help organisation function at a high level.
- Prepared working papers, reports and supporting documentation for audit findings.
- Maintained integrity of general ledger and chart of accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Accountant/Office Administrator of Accounts
4WD Warehouse And BBM Pty Ltd
02.2007 - 12.2007
- Managed day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions such as account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Accurate documentation of cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Detected and corrected errors on a timely manner and implemented systems to avoid recurring issues.
- Evaluated and improved financial records to make important business decisions.
- Prepared and filed tax forms to meet the company's obligation.
- Prepared working papers, reports and supporting documentation for audit findings.
- Tracked funds, prepared deposits and reconciled accounts.
- Maintained integrity of general ledger and chart of accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Accountant/Office Administrator
International Animal Health Pty Ltd
07.2006 - 01.2007
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Evaluated and improved financial records to make important business decisions.
Country Coordinator (Contractor)
Sito Oxygenated Water Phils.
03.2003 - 02.2006
- Started and opened country's office and distribution warehouse.
- Provided leadership, guidance and support to staff members by developing and implementing training programs for the staff.
- Referred clients to appropriate team members, community agencies and organisations to meet client needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public that will lead to the implementation of strategies that increased public awareness of social and community service programs.
- Established and maintained relationships with key stakeholders.
- Analysed trends and data to inform decision-making and program development.
- Conducted community workshops to promote different programs and educate public on available products and services.
Accountant/Office Manager/System Administrator/Payroll Manager
Jaycar Pty Ltd and Electus Distribution Pty Ltd
Silverwater , New South Wales
01.1992 - 02.2003
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained integrity of general ledger and chart of accounts.
- Cooperated with senior managers to create operating budgets and initiate financial planning.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Identified issues, analysed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Worked with managers to achieve compliance with organisational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provisioned new software and hardware for use, following established security policies.
- Integrated and updated software products to boost system compatibility with the GST implementation and the upcoming Y2K version.
Process Worker (Kit Department Team Leader)
Jaycar Electronics
07.1991 - 01.1992
- Prepared, boxed, and packed kits.
- Weighed and measured items to prevent waste and meet quality standards.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Maintained compliance with health, safety, and environment practices.
- Inspected final products to assess compliance with quality standards.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Collaborated with cross-functional teams to design and implement processor improvement strategies.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
MANAGING PARTNER
TAKENOSHITA TRADING COMPANY (PHILS)
01.1988 - 01.1991
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Researched and wrote contracts, agreements and proposals.
- Interpreted laws, rulings and regulations for individuals and businesses.
Education
Diploma - Paralegal Services
TAFE NSW
Granville, NSW06.2023
Certificate IV - Legal Services
TAFE NSW
Granville, NSW12.2022
Bachelor of Science - Business Administration And Accountancy
Bicol University
Philippines03.1987
Skills
- Corrective Actions
- Incident Response
- Management Team Leadership
- Clientele Management
- Adaptable and Flexible
- Travel Itineraries
- Attention to Detail
- Business Presentations
- Managing Customer Relations
- Verbal and Written Communication
- Driven and Determined
- Business administration
Other Work Experiences
- Investment (Property) Consultant - 2001-2003 with Property Realty Group (PRG)
- Superannuation Consultant - 2002-2003 with Moneywise Group
- International Property Consultant -2001-2004 of Megaworld International Philippines
- Team Coordinator of Australian Communication Network (ACN)
REFEREES
- CATHERINE WENHAM
TAFE Teacher
Mobile : 0418237458
Email: Catherine.wenham1@tafensw.edu.au
- JOANNE MARKOVINA
TAFE Teacher
Mobile: 0408681735
Email: Joanne.Markovina@tafensw.edu.au
- VESNA KRSTIC
TAFE Teacher
Email: vesna.krstic@tafensw.edu.au
- DEBBIE FERGUSON
TAFE Head Teacher
Email: debbie.ferguson3@tafensw.edu.au
- EAN JOYCE, JP, DipLaw LPAB, GDLP ANU, LL.M UOW, MANZCN
Solicitor|Public Notary
TAFE Teacher
Mobile: 0418617232
Email: ean.joyce@tafenswedu.au
Timeline
Managing Owner
Golden Globe Travel
07.2015 - 03.2020
Office Manager/Travel Consultant
Allied Summa Pty Ltd T/A Travelaccess
06.2009 - 06.2015
Accountant/Office Administrator
Van And Ute Extras Pty Ltd
12.2007 - 06.2009
Accountant/Office Administrator of Accounts
4WD Warehouse And BBM Pty Ltd
02.2007 - 12.2007
Accountant/Office Administrator
International Animal Health Pty Ltd
07.2006 - 01.2007
Country Coordinator (Contractor)
Sito Oxygenated Water Phils.
03.2003 - 02.2006
Accountant/Office Manager/System Administrator/Payroll Manager
Jaycar Pty Ltd and Electus Distribution Pty Ltd
01.1992 - 02.2003
Process Worker (Kit Department Team Leader)
Jaycar Electronics
07.1991 - 01.1992
MANAGING PARTNER
TAKENOSHITA TRADING COMPANY (PHILS)
01.1988 - 01.1991
Diploma - Paralegal Services
TAFE NSW
Certificate IV - Legal Services
TAFE NSW
Bachelor of Science - Business Administration And Accountancy
Bicol University
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