Summary
Overview
Work History
Education
Skills
Personal Information
Projects
References
Timeline
Generic

Macey Dodwell

Alderley,QLD

Summary

As an aspiring beauty therapist specializing in facials and skin treatments, my goal is to use my passion for skincare and advanced training to deliver exceptional client service. I am committed to helping clients achieve healthy, glowing skin while continuously expanding my knowledge and skills in the beauty industry. I am a hardworking and motivated professional with a strong work ethic, skilled in both independent and team settings, and dedicated to enhancing business performance and service value.

Overview

9
9
years of professional experience

Work History

Food and Beverage Attendant in Conference and Events

The Calile Hotel
05.2022 - Current
  • I provided food and beverage services for event guests, set up and packed down events, operated AV equipment, and managed small events. My role included training new staff, working in In Room Dining, and serving as a barista and bartender, along with performing monthly stock takes. From August 2023, I assumed Team Leader responsibilities, including opening and closing duties, resolving customer complaints, managing multiple tasks, assisting with special events, and proactively upselling items based on customer preferences.


Sales Assistant

Fleurus
01.2016 - 01.2021
  • Provided customer service by assisting with floral arrangements, processing orders, and maintaining store presentation. Managed key events from 2016-2024, including Valentine’s Day and Christmas, and performed daily tasks like opening/closing procedures, using the POS system, and resolving disputes professionally.

Education

Duel Diploma in Beauty Therapy and Salon Management - Beauty Therapy

The French Beauty Academy
12.2024

Certificate of Education & ATAR -

St Rita’s College
11.2021

Skills

  • Customer Service
  • Time Management
  • Personable
  • Sales and Upselling
  • Flexibility and Adaptability
  • Organization and Multitasking
  • Product Knowledge
  • Point of sales

Personal Information

Date of Birth: 04/08/04

Projects

Love May Beauty, At Home Lash, Brow & Make up Studio, 04/2024, Current

References

- Randall Bishop-Townsend, Manager of Fleurus, 0421 349 538

- Thiphaine Hecht, Assistant Manager of Conference & Events, 0451 141 607, thecht@thecalilehotel.com

- Alex Tait, Educator at The French Beauty Academy, alext@thefrench.edu.au

Timeline

Food and Beverage Attendant in Conference and Events

The Calile Hotel
05.2022 - Current

Sales Assistant

Fleurus
01.2016 - 01.2021

Duel Diploma in Beauty Therapy and Salon Management - Beauty Therapy

The French Beauty Academy

Certificate of Education & ATAR -

St Rita’s College
Macey Dodwell