Summary
Overview
Work History
Education
Skills
References
Licensescertificates
Timeline
Generic

Mackayla Westbury

Benalla,Australia

Summary

Dynamic and empathetic professional with extensive experience at the Victorian Aboriginal Child & Community Agency, specializing in case management and youth support. Demonstrates exceptional communication and emotional intelligence, excelling in advocacy and culturally sensitive service. Proven adaptability and effective time management skills contribute to meaningful client progress and team success.

Overview

11
11
years of professional experience

Work History

Nugel - Case Manager

Victorian Aboriginal Child & Community Agency
01.2023 - Current

Residential Care - Senior Case Manager

Victorian Aboriginal Child & Community Agency
01.2023 - 12.2024

Senior First Supports Case Worker

Victorian Aboriginal Child & Community Agency
01.2022 - 12.2022

Better Futures - Youth Support Worker

Victorian Aboriginal Child & Community Agency
01.2020 - 12.2020

Service Team Member

Coles Benalla
Benalla
01.2019 - 12.2019

Part-time waitress

Saigon Station Benalla
Benalla
01.2017 - 12.2017

Service Assistant

Caltex Service Station Benalla
Benalla
01.2016 - 12.2017

Part-time waitress

Kim Wah Restaurant
Benalla
01.2016 - 12.2016

Part-time team member

KFC Benalla
Benalla
01.2014 - 12.2015

Education

Diploma of Community Services (Statutory and Forensic Child, Youth and Family Welfare) -

Swinburne University of Technology
01.2022

Certificate III in Individual Support -

The Centre
01.2019

Year 12 VCE -

Benalla P-12 College
Benalla, Victoria
12.2016

Skills

Adaptable and quick-thinking

High level of written and verbal communication

Self-motivated and enthusiastic

Effective time management skills

Emotional intelligence and empathy

Advocacy

Ability to work in a culturally strong and safe way

References

  • Tiffany Clare, A/ Senior Program Manager Nugel, The Victorian Aboriginal Child & Community Agency: Ovens Murray, 0467 814 521
  • Tracey Beaton, Executive Assistance to the General Manager Corporate, Benalla Rural City Council, 0428 440 004
  • Mr David Kilpatrick, Country Fire Authority Instructor, Benalla, 0438 673 153

Licensescertificates

  • Victorian Driver’s License (Full)
  • First Aid Certificate Level 2 (Workplace) CPR - current
  • Food Handling Certificate (Hospitality & Retail)
  • Safework Modules, General and industry specific
  • Working With Children Check
  • National Police Check (CRC)
  • Recipient of nomination: Ricci Marks Award 2021
  • Mental Health First Aid
  • MARAM framework training (4 modules)
  • LGBTQIA+ Inclusive Practice
  • Child Safe Standards
  • Diploma of Community Services (Statutory and Forensic Child, Youth and Family Welfare)

Timeline

Nugel - Case Manager

Victorian Aboriginal Child & Community Agency
01.2023 - Current

Residential Care - Senior Case Manager

Victorian Aboriginal Child & Community Agency
01.2023 - 12.2024

Senior First Supports Case Worker

Victorian Aboriginal Child & Community Agency
01.2022 - 12.2022

Better Futures - Youth Support Worker

Victorian Aboriginal Child & Community Agency
01.2020 - 12.2020

Service Team Member

Coles Benalla
01.2019 - 12.2019

Part-time waitress

Saigon Station Benalla
01.2017 - 12.2017

Service Assistant

Caltex Service Station Benalla
01.2016 - 12.2017

Part-time waitress

Kim Wah Restaurant
01.2016 - 12.2016

Part-time team member

KFC Benalla
01.2014 - 12.2015

Diploma of Community Services (Statutory and Forensic Child, Youth and Family Welfare) -

Swinburne University of Technology

Certificate III in Individual Support -

The Centre

Year 12 VCE -

Benalla P-12 College
Mackayla Westbury