Maddi Hall
Dubbo
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Pastoral Hotel. Skilled in heavy machinery operation and staff leadership, I excel in streamlining processes for improved service times and fostering collaborative environments.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Pastoral Hotel
02.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Farm Hand
Murray Grant
04.2023 - 08.2023
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
Cafe Assisstance
Pks Bakery
01.2017 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Education
No Degree -
Dubbo College Delroy Campus
Dubbo West, NSW12.2020
Skills
- Staff Leadership
- Upselling strategies
- Staff Supervision
- Heavy Machinery Operation
- Building and Structural Repair
- Tractor Operation
Additional Information
Murray Grant - 0427566440
Bron Grant - 0457988200
Chloe Williams - 0422304278
Timeline
Farm Hand
Murray Grant
04.2023 - 08.2023
Food and Beverage Attendant
Pastoral Hotel
02.2021 - Current
Cafe Assisstance
Pks Bakery
01.2017 - 01.2021
No Degree -
Dubbo College Delroy Campus
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