Maddison Penson
Briar Hill,VIC
Summary
Organized and dependable individual with a background of 7 years in customer service and team leading and a passion for building relationships with individuals to meet their goals. Interested in the field of developmental psychology and seeking to extend current interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Education Support Officer
Banyule Primary School
03.2023 - Current
- Enhanced student support by implementing targeted intervention strategies and monitoring progress.
- Improved student outcomes by collaborating with teachers to undertake individualized learning plans.
- Provided one-on-one support for funded students to assist with their academic engagement and performance.
Duty Manager
Kmart Australia
07.2017 - Current
- Improved customer satisfaction by promptly addressing and resolving customer concerns and complaints.
- Managed floor staff structure in an efficient manner whilst providing ongoing feedback and training to new employees.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
Education
Bachelor of Psychology (Honours) -
La Trobe University
Melbourne, VIC12.2024
Bachelor of Psychological Science -
La Trobe University
Melbourne, VIC12.2023
High School Diploma -
St Helena Secondary College
12.2020
Skills
- Strong Organization
- Relationship Building
- Time Management
- Problem-Solving
- Team Collaboration
- Interpersonal Communication
- Multitasking
Certification
Level 1 CPR and First Aid Training
Additional Information
Volunteering Experience:
- Working at Big Group Hugs assisting with warehouse organising and forming packages to support those facing disadvantage.
Timeline
Education Support Officer
Banyule Primary School
03.2023 - Current
Duty Manager
Kmart Australia
07.2017 - Current
Bachelor of Psychology (Honours) -
La Trobe University
Bachelor of Psychological Science -
La Trobe University
High School Diploma -
St Helena Secondary College
Similar Profiles
Dave FurnessDave Furness
Leader of STEM & Classroom Teacher at IVANHOE GIRLS’ GRAMMAR SCHOOLLeader of STEM & Classroom Teacher at IVANHOE GIRLS’ GRAMMAR SCHOOL
Shannon BowlesShannon Bowles
CRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary SchoolCRT Teacher, Physical Education and Classroom at Tucker Road Primary School, Ormond Primary School, Valkstone Primary School
Olivia PerrinOlivia Perrin
Primary School Teacher (Casual Relief) at Newtown Primary School, The Geelong College and Rollins Primary SchoolPrimary School Teacher (Casual Relief) at Newtown Primary School, The Geelong College and Rollins Primary School