MADISON DOUGLAS
Albert Park,SA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cosmetic Tattoo Technician + Brow Specialist
Feather Brow and Skin Clinic
College Park , SA
10.2023 - Current
- Provided clean, high-quality work at all times.
- Completed basic administrative work and managed customer inquiries.
- Kept patient health and personal information private and confidential.
- Brainstormed and implemented strategies to meet short and long-term company targets.
- Maintained a high level of customer service and understanding towards customers needs.
Hospital/Aged Care Catering
North Eastern Community Hospital
Campbelltown , SA
12.2021 - 10.2023
- Set up and cleaned up food preparation and service stations before and after catered events.
- Maintained cleanliness and organisation of kitchen stations and storage areas.
- Listened to negative and positive feedback from guests to improve customer service quality.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Retail Sales Associate
Cotton on kids
Adelaide, SA
11.2018 - 02.2019
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Stocked shelves with merchandise according to company standards.
Education
First Aid Certificate - First Aid
TAFE SA
Tonsley, SA05.2022
Allied Health Support - Cert 2 & 3
TAFE SA
Adelaide, SA09-2019
Skills
- Attention to Detail
- Collaborative Team Player
- Customer Service
- Resolving Problems and Incidents
- Time Management
- Positive and Upbeat
- IT skills
References
Tina Belham - Tinas Hair and Beauty
Contact - 0403 465 139
Alicia Black - Personal Reference
Contact - 0497 801 382
Timeline
Cosmetic Tattoo Technician + Brow Specialist
Feather Brow and Skin Clinic
10.2023 - Current
Hospital/Aged Care Catering
North Eastern Community Hospital
12.2021 - 10.2023
Retail Sales Associate
Cotton on kids
11.2018 - 02.2019
First Aid Certificate - First Aid
TAFE SA
Allied Health Support - Cert 2 & 3
TAFE SA
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