Madison Douglas
Albert Park ,SA
Summary
Professional and knowledgeable receptionist offering several years of experience in customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Cosmetic Tattoo Artist & Brow Technician
Feather Brow & Skin Clinic Co
11.2023 - Current
- Participated in team meetings and staff training sessions.
- Increased clinic's clientele base through consistent high-quality work and outstanding customer service.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Performed clean, high-quality work at all times.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Basic knowledge on MediK8 skincare
Catering Assistant
North Eastern Community Hospital - NECH
12.2021 - 11.2023
- Cleaned and maintained work areas, equipment and utensils.
- Developed customized menus for residents based on dietary needs and preferences, resulting in positive feedback.
- Responded to inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new staff on food preparation and safety procedures.
- Provided friendly, courteous service to create memorable moments for residents.
Education
Ombre, Combination & Lip Blush Tattooing
By Elle Cosmetic Couture
Melbourne, VIC05.2024
Lip Blush
House of Brows Academy
Wollongong, NSW08.2023
Deluxe Hybrid Brows
Chateaudebelle
Sydney, NSW08.2023
Eyebrow Tinting
Lash Prodigy Academy
07.2023
Eyelash Lifting
Lash Prodigy Academy
07.2023
Eyebrow Lamination
Lash Prodigy Academy
06.2023
Combination & Microblading
Brow Academy By Nilo
West Lakes, SA06.2022
Maintain Infection Prevention For Skin Penetration
Think Aesthetics
The Gap, QLD06.2022
Skills
- Excellent customer service skills
- Clear communication skills
- Highly motivated and able to multi-task
- Strong work ethic and open to learning new skills
- Organisational skills
- Ability to work in fast paced environments and under pressure
References
Elle Dosser - By Elle Cosmetic Couture
Award winning cosmetic tattoo artist & educator
Contact - 0413 339 264
Alicia Black - Personal Reference
Contact - 0497 801 382
Timeline
Cosmetic Tattoo Artist & Brow Technician
Feather Brow & Skin Clinic Co
11.2023 - Current
Catering Assistant
North Eastern Community Hospital - NECH
12.2021 - 11.2023
Ombre, Combination & Lip Blush Tattooing
By Elle Cosmetic Couture
Lip Blush
House of Brows Academy
Deluxe Hybrid Brows
Chateaudebelle
Eyebrow Tinting
Lash Prodigy Academy
Eyelash Lifting
Lash Prodigy Academy
Eyebrow Lamination
Lash Prodigy Academy
Combination & Microblading
Brow Academy By Nilo
Maintain Infection Prevention For Skin Penetration
Think Aesthetics
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