Madison Drewett
Murwillumbah,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Pets Domain
Murwillumbah, NSW
02.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Increased sales and customer satisfaction through personalized servicing.
Retail Assistant
Murwillumbah Pet Shop
Murwillumbah, NSW
09.2020 - 02.2022
- Used POS system to process sales, returns, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- POS System Operation
- Flexible schedule availability
- POS Systems
- Order Processing
- Payment Processing
- Upselling strategies
- Inventory Tracking
- Cross-selling techniques
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Attention to Detail
- Team Cooperation
- Organization
- Cash Handling
- Flexible Hours
- Store Opening and Closing
- Inventory and Stocking
- Team Leadership
Timeline
Retail Assistant
Pets Domain
02.2023 - Current
Retail Assistant
Murwillumbah Pet Shop
09.2020 - 02.2022