Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Forcier

Gold Coast

Summary

  • Diversified Career History
  • Strong Leadership Skills
  • Phenomenal Communication
  • Passion for Animals
  • Able to manage many tasks under restricted time

Overview

4
4
years of professional experience

Work History

Customer Service Assistant

Target
05.2023 - Current
  • Answered customer questions about product availability
  • Analyzed customer feedback to identify areas for improvement.
  • Maintained clean and organized work environment to maintain customer safety.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.

Team Supervisor

Choice The Discount Store
06.2021 - 05.2023
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
  • Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
  • Incentivized performance metric improvements through various programs and initiatives designed to reward exceptional effort and noteworthy contributions.

Education

High School Diploma -

Varsity College
Varsity Lakes, QLD
11-2024

Certificate II in Animal Care -

TAFE Queensland
QLD
06-2022

Skills

  • Performance improvement

  • Complaint handling

  • Innovation management

  • Team scheduling

  • Effective leadership

  • Mentoring

Timeline

Customer Service Assistant

Target
05.2023 - Current

Team Supervisor

Choice The Discount Store
06.2021 - 05.2023

High School Diploma -

Varsity College

Certificate II in Animal Care -

TAFE Queensland

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Madison Forcier