Madison Martin
Launceston,TAS
Summary
Customer Service Attendant known for high productivity and efficient task completion. Skilled in conflict resolution, communication, and time management, ensuring smooth operation in customer service settings. Excel in listening, empathy, and patience, providing exceptional support and building strong relationships with customers.
Overview
4
4
years of professional experience
Work History
Customer Service Attendant
MoodFood Grand Cental
Launceston, TAS
08.2023 - Current
- Resolved customer inquiries and complaints promptly and professionally.
- Monitored food inventory levels and communicated restocking needs to management.
- Trained new staff on service protocols and operational procedures effectively.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Checked out customers quickly while maintaining high accuracy levels during checkout operations.
- Assisted with stocking shelves, setting up displays, inventory control, merchandising, cleaning the store area.
Front of House Employee
Schnitty Bar
Launceston, TAS
04.2022 - 08.2023
- Greeted and welcomed guests, ensuring a friendly atmosphere at Schnitty Bar.
- Monitored guest satisfaction, addressing concerns promptly to enhance their experience.
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
Front of House Waiter
Reel Fish and Chips
Launceston, TAS
09.2021 - 03.2023
- Provided excellent customer service in a fast-paced dining environment.
- Assisted kitchen staff with food preparation and presentation for menu items.
- Ensured compliance with health and safety regulations throughout the establishment.
- Conducted closing duties including restocking items, cleaning stations, counting money, at end of shift.
Skills
- Customer service
- Employee training
- Inventory management
- Food safety compliance
- Adaptive team player
- Empathy and patience
- High-energy attitude
- Complaint handling
References
References available upon request.
Timeline
Customer Service Attendant
MoodFood Grand Cental
08.2023 - Current
Front of House Employee
Schnitty Bar
04.2022 - 08.2023
Front of House Waiter
Reel Fish and Chips
09.2021 - 03.2023