Summary
Overview
Work History
Education
Skills
Cover Letter
References
Certification
Timeline
Generic

Madison Morgan

Jordan Springs,NSW

Summary

Compassionate Disability Support Worker with 2 years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility. Background in maintaining organisation while planning and coordinating activities. Knowledgeable in evaluating residents' needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. High computer skills with software such as microsoft teams, excel, outlook etc.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Self Employed
Penrith
02.2022 - Current
  • Assisted clients with activities of daily living such as eating, dressing, and grooming.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Encouraged independence by teaching skills needed for everyday life.
  • Transported clients to appointments, social events, and other activities as needed.
  • Provided assistance in the home environment including meal preparation and light housekeeping.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.

Recreational Activities Officer

The Royce
Penrith
04.2022 - 10.2023
  • Planned, organised and activities for residents of the nursing home.
  • Conducted 2-3 activities a day for 120 residents.
  • Liaised with external companies for entertainment and therapy services that would benefit my elderly residents.
  • Created risk assessments for each activity and each location of our bi weekly bus trips.
  • Attended weekly catch up meetings with facility manager.
  • Liasied daily with facility manager, marketing and media team, family of residents and residents on a daily basis to ensure facility ran smoothly.
  • Created and distributed monthly activity calenders.
  • Attended monthly optional and mandatory training sessions.
  • Handled monthly petty cash.

Administration Assistant

EML- Employers Mutual Management Pty Ltd
Parramatta
01.2020 - 04.2022
  • Processing personal injury claims, arranging travel and accommodation requirements, reconciling unpresented cheques, training new staff members, managing in and out bound calls, data entry with Excel, Microsoft Teams

Food and Beverage Assistant

Raging Waters
Prospect NSW
09.2019 - 12.2019
  • Cashier, general cleaning, preparation of food and beverage, customer service

Junior Accounting Assistant

A&TA Accountants (now Kelly Partners)
Glenbrook NSW
08.2019 - 12.2019
  • Data Entry of Tax Returns, scanning and printing documents, collation of data files, filing, general cleaning

Bakery Assistant

Coles
Glenmore Park NSW
11.2017 - 09.2019
  • Assisting the baker, making donuts, cakes and pastry items, operating ovens, organising and stocking the shelves, pack and label bakery items, cleaning in accordance with the Food Safety requirements

Cook

Nandos Restaurant
Penrith NSW
05.2017 - 10.2017
  • Preparing customer orders, communicating well with other kitchen team members on orders, multi-tasking to ensure timely delivery of orders, cleaning of grill and area at the end of the shift

Assisting in Family Business

Southern Cross Trailers Kingswood
NSW
10.2011 - 04.2022
  • Office duties, filing, printing, designing brochures, cleaning duties, Xero Data entry, assisting any other aspect of the business when needed

Education

St Mary's Senior High School
01.2019

Caroline Chisholm College
01.2017

Bethany Catholic Primary School
01.2013

Skills

  • Progress Documentation
  • Relationship Building
  • Incident Reports
  • Family Communication
  • Risk Assessments
  • Client Needs Assessment
  • Disability Services
  • Independent Living Support
  • Minute Taking
  • Invoice Processing
  • Meeting planning
  • Data Entry
  • Clerical Support
  • Office Administration
  • Calendar Management
  • Spreadsheet Management
  • Travel Coordination
  • Personal Care
  • Client Transportation
  • Recreational Activities
  • Computer Skills
  • Palliative Care
  • Lifestyle Support
  • First-aid and CPR
  • Educational Support
  • Training new staff

Cover Letter

To the Recruitment Manager, RE: Opportunity of Employment within your organisation. I am currently working as a Disability Support worker. During this field of work I have engaged with many clients and individuals of many background and disabilities. This has enabled me to draw on my interpersonal skills to be able to work with such diverse people. I have worked in a nursing home and office environments. During these experiences I have gained a strong sense of organisation, the ability to work well and stay calm under extreme pressure, to work within a team, to work on my own, written and oral communication and a friendly face. I can be contacted either on my mobile phone number, listed above, or via email and would welcome the opportunity to discuss any future employment opportunities whether they be full time, part time or casual.

Yours sincerely, Madison Morgan

References

  • Kim Villarosa, 0434344758, Facility Manager, The Royce
  • Janniece Day, 0407405160, Team Leader, EML

Certification

  • Certificate III in Assisting in nursing - 2019

Timeline

Recreational Activities Officer

The Royce
04.2022 - 10.2023

Disability Support Worker

Self Employed
02.2022 - Current

Administration Assistant

EML- Employers Mutual Management Pty Ltd
01.2020 - 04.2022

Food and Beverage Assistant

Raging Waters
09.2019 - 12.2019

Junior Accounting Assistant

A&TA Accountants (now Kelly Partners)
08.2019 - 12.2019

Bakery Assistant

Coles
11.2017 - 09.2019

Cook

Nandos Restaurant
05.2017 - 10.2017

Assisting in Family Business

Southern Cross Trailers Kingswood
10.2011 - 04.2022

St Mary's Senior High School

Caroline Chisholm College

Bethany Catholic Primary School
Madison Morgan