Madison Townson
Brisbane
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Kaisercraft
01.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Retail Assistant
Femme Connection
07.2023 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Subway Sandwich Artist
Subway
01.2020 - 03.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Arts - Criminology And Criminal Justice
University of Southern Queensland
Springfield, QLD07.2026
No Degree -
St John's Anglican College
Brisbane, QLD11.2022
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Cash Handling Accuracy
Accomplishments
- Received a Gold Pocket for Netball for participation in high school
- Received a Gold Pocket for Chorale for participation in high school
- In my final high school year I became the head of chorale due to my extended and continuous participation throughout my schooling years.
Affiliations
- Member of USQ Law Society
Timeline
Retail Assistant
Kaisercraft
01.2024 - Current
Retail Assistant
Femme Connection
07.2023 - 01.2024
Subway Sandwich Artist
Subway
01.2020 - 03.2020
Bachelor of Arts - Criminology And Criminal Justice
University of Southern Queensland
No Degree -
St John's Anglican College
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