Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Maggie Huntley

McKinnon,Victoria

Summary

Dynamic hospitality professional with a proven track record at JACS healthbar, excelling in customer assistance and relationship management. Recognized for delivering exceptional service and training new staff on safety protocols. Skilled in problem-solving and time management, consistently enhancing team performance and customer satisfaction. Passionate about creating positive experiences in every interaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Casual Worker/Mentor

JACS healthbar
McKinnon, Victoria
01.2024 - Current
  • Trained new employees on safe operating procedures for all facility machinery.
  • Delivered exceptional customer service by resolving complaints and addressing inquiries promptly.
  • Executed regular maintenance tasks, including cleaning equipment and ensuring proper operation of machinery.
  • Organized work areas at shift's end to prepare for next day's production run.
  • Collaborated with departments to troubleshoot issues during manufacturing operations.
  • Communicated project progress regularly with supervisors to maintain alignment.
  • Established professional relationships with staff across various levels to enhance teamwork.
  • Participated in training sessions to enhance product knowledge and service skills.

Hospitality Casual Worker

Oasis
McKinnon, Victoria
04.2022 - 01.2024
  • Executed thorough cleaning of tables, chairs, dishes, cutlery, and glassware after each meal period.
  • Conducted regular inspections to identify maintenance needs across premises.
  • Assisted in seating guests and ensuring comfort during dining experiences.
  • Maintained up-to-date knowledge of daily specials and restaurant promotions.
  • Performed cashiering duties, processing payments through POS systems and manual methods.
  • Resolved customer complaints with professionalism and a friendly demeanor.
  • Restocked condiments, beverages, and other items to ensure availability.
  • Took orders accurately and communicated them promptly to kitchen staff.

Netball Coach

Caulfield district netball association
McKinnon, Victoria
02.2023 - 11.2023
  • Motivated athletes with positive reinforcement from beginner to professional levels.
  • Collaborated with coaches to exchange ideas on drills and techniques.
  • Advised athletes on nutrition, mental preparation, and physical conditioning.
  • Facilitated meetings with parents to discuss athlete development in netball.
  • Assisted fundraising efforts to secure necessary equipment for practices.
  • Researched netball coaching trends to implement best practices.
  • Maintained accurate attendance, results, and statistics for players and team.
  • Recruited new players through targeted recruitment campaigns.

Basketball Coach

Mckinnon basketball asscoaition
McKinnon, Victoria
02.2021 - 10.2023
  • Instructed players in shooting, dribbling, passing, rebounding, defense, and offense techniques.
  • Created positive learning environment fostering respect and sportsmanship among teammates.
  • Motivated players to maximize potential through effective positive reinforcement techniques.
  • Supervised practice sessions and games to ensure participant safety at all times.
  • Provided performance feedback to players after each practice and game.
  • Organized off-season conditioning programs emphasizing strength training and cardiovascular endurance.
  • Managed budget for equipment and supplies necessary for practices and games.
  • Recruited student athletes from local high schools based on talent evaluations.

Family Babysitter

multiple families
McKinnon And Bentleigh , Victoria
06.2021 - 07.2023
  • Bathed and dressed infants and toddlers to ensure comfort and hygiene.
  • Enforced parent-established rules regarding screen time, toys, and snacks.
  • Assisted children in developing hygiene habits, including tooth brushing and hand washing.
  • Provided transportation for children to after-school activities for convenience.
  • Encouraged physical activity through walks and trips to playgrounds.
  • Monitored daily activities, recording meals consumed and naps taken.
  • Created a safe, nurturing environment while parents were away.
  • Facilitated positive social interactions through playdates and group outings.

Retail Worker

local family business- furniture and clothes store
McKinnon, Victoria
06.2021 - 01.2022
  • Delivered exceptional customer service through in-person interactions and phone communication.
  • Operated diverse machinery and tools with a focus on safety and efficiency.
  • Engaged customers effectively, utilizing strong interpersonal skills to build rapport.
  • Identified customer needs swiftly to provide tailored solutions.
  • Conducted thorough testing of software and systems for quality assurance.
  • Utilized time management skills to meet deadlines and complete tasks efficiently.

Education

Occupational Therapy -

Australian Catholic University
Fitzroy, VIC
10-2029

High School Diploma -

McKinnon Secondary College
McKinnon, VIC
10-2024

Skills

  • Communication skills
  • Time management
  • Customer assistance
  • Empathy and patience
  • Store maintenance
  • Problem solving
  • Relationship management
  • Cash handling
  • Stock replenishment
  • Upselling techniques

Affiliations

  • I love staying active and going to the gym
  • Spending time with friends and family
  • I love learning new skills and making new friends
  • I love helping people, and that is why I decided to study occupational therapy at ACU

Certification

  • Awarded CPR and first aid certificate

References

References available upon request.

Timeline

Hospitality Casual Worker/Mentor

JACS healthbar
01.2024 - Current

Netball Coach

Caulfield district netball association
02.2023 - 11.2023

Hospitality Casual Worker

Oasis
04.2022 - 01.2024

Family Babysitter

multiple families
06.2021 - 07.2023

Retail Worker

local family business- furniture and clothes store
06.2021 - 01.2022

Basketball Coach

Mckinnon basketball asscoaition
02.2021 - 10.2023

Occupational Therapy -

Australian Catholic University

High School Diploma -

McKinnon Secondary College
Maggie Huntley