Mahesh Pillai
Bahrs Scrub,QLD
Summary
Distinguished in the healthcare sector through a proven track record at Mater Pvt Hospital, I excel in crisis management and relationship building. My expertise encompasses leading teams in high-stress environments, significantly enhancing patient well-being. Skilled in both daily living assistance and effective communication, I consistently achieve positive outcomes in patient care and team coordination.
Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualized care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Disability-support-worker
EXCEL CARE GROUP
06.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Giving care to mental health and dementia clients.
- Monitoring and reporting the changes observed in mental health and well-being reporting any changes or concerns to the relevant healthcare professionals.
- Develop skills to manage crisis situation, such as aggressive behaviour or psychotic issues.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
Disability Support Worker
7 Care
08.2023 - 08.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Managed and motivated employees to be productive and engaged in work.
- Managed day to day reports and other documentation as a key worker.
- Work closely with TARNBUK centre (Peninsula mental health) with psychiatrists and case mangers to ensure the comprehensive support for the client.
Disability Support Worker
Healscope Aus Ptd
01.2023 - 08.2024
- Drove clients safely to social activities and appointments.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Offer empathy, active listening and guidance to client, emotional support and resilience.
- Collaborate with clients, families and healthcare personals.
- Encourage client to participate in community activities, develop social skills and develop independent living skills.
- Ability to resolve conflicts or aggressive behaviour by de-escalating the situation .
Health Care Assistant
Mater Pvt Hospital
02.2022 - 11.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Health Care Assistant
Clearbrook Nursing Home
05.2020 - 12.2021
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Observed patient skin conditions and reported findings to registered nurse.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Maintained clean environment at the time of COVID followed the protocol as per HSE guideline's.
Education
Certificate IV - Operating Theatre Technician
Mayfield Education
Hawthorn, VICCertificate III - Health Service Assistance
Australian Community And Management College
Gosford, NSW05-2023
Certificate IV - Disability Studies
Futuristics Training & Education Australia
Williamstown, VIC01-2023
MBA - Sales And Marketing
Indian School of Business Management
Bangalore India02-2014
Bachelor in Hotel Management - Tourism And Hotel Management
Bangalore University
Bangalore India 03-2008
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Independent living support
- Relationship building
- Documentation skills
- Documentation and reporting
- Incident reports
- Mobility support
- Meal planning
- Household chores
- Risk assessments
- Family communication
- Transportation assistance
- Team leadership
Certification
- First Aid Certification
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Professional Working
Interests
- Food Tourism
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Music
- Photography
- Learning new cooking techniques and expanding my culinary skills
- Swimming
- Team Sports
Timeline
Disability Support Worker
7 Care
08.2023 - 08.2024
Disability-support-worker
EXCEL CARE GROUP
06.2023 - Current
Disability Support Worker
Healscope Aus Ptd
01.2023 - 08.2024
Health Care Assistant
Mater Pvt Hospital
02.2022 - 11.2022
Health Care Assistant
Clearbrook Nursing Home
05.2020 - 12.2021
- First Aid Certification
Certificate IV - Operating Theatre Technician
Mayfield Education
Certificate III - Health Service Assistance
Australian Community And Management College
Certificate IV - Disability Studies
Futuristics Training & Education Australia
MBA - Sales And Marketing
Indian School of Business Management
Bachelor in Hotel Management - Tourism And Hotel Management
Bangalore University
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