Mai Anh Tran
Sydney,NSW
Summary
I am an undergraduate student studying a Bachelor of Commerce/Law at UNSW, majoring in International Business. I currently work as a Student Services Officer at UNSW doing administrative work, however, am looking to gain valuable experience in the legal field.
Overview
5
5
years of professional experience
Work History
Student Services Officer
UNSW
Sydney, NSW
10.2022 - Current
- Student administration officer
- Duties included concierge, phone operator, ID printer, and assistance for student with administrative processes
- Customer service skills when assisting with student enquiries
- Knowledge of university policies and processes
- High competency in research, office administration, and handling sensitive information
Retail Sales Supervisor
Sussan Fashion Company
Sydney, NSW
12.2021 - 02.2024
- Supervised colleagues and trained new team members
- Proficient skills in handling POS and technology, opening and closing banking procedures, deliveries, company policies and procedures
- Strong customer service skills and cooperation in a team
- Strong communication skills
Private Tutor
IB Successful
Sydney, NSW
04.2020 - 04.2021
- Private tutoring for high school and ATAR-level Mathematics and English courses
- Effective communication with children and parents
- Problem-solving skills, high adaptability and flexibility
- Patience and empathy
Crew Member
McDonald's
Sydney, NSW
11.2019 - 11.2020
- Quick problem solving
- Customer service skills
- Punctuality
- Negotiation skills
Work Experience - Student Intern
Schofield King Lawyers
Sydney, NSW
09.2019 - 09.2019
- Producing and organising confidential legal documents for clients
- Transcribing cases and other administrative work
- Attending court with a supervising lawyer
- Organisation and efficiency skills
Education
Sydney Secondary College Blackwattle Bay
Sydney, NSW11-2019
Bachelor of Commerce/Law -
UNSW
SydneySkills
- Writing and editing
- Problem-Solving
- Attention to Detail
- Student Support
- Needs Determination
- Policy Knowledge
- Organizational Skills
- Cultural Competency
- Reliability
- Task Prioritization
- Conflict Management
Affiliations
- Ashurst Beginners Mooting Competition - Judge (2024)
- Ashurst Intermediate Mooting Competition - Judge (2024)
- Ashurst Beginners Mooting Competition - Competitor (2022)
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Korean
Limited
Timeline
Student Services Officer
UNSW
10.2022 - Current
Retail Sales Supervisor
Sussan Fashion Company
12.2021 - 02.2024
Private Tutor
IB Successful
04.2020 - 04.2021
Crew Member
McDonald's
11.2019 - 11.2020
Work Experience - Student Intern
Schofield King Lawyers
09.2019 - 09.2019
Sydney Secondary College Blackwattle Bay
Bachelor of Commerce/Law -
UNSW
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