MAILIN REEDER
Brisbane,Queensland
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Known for creating a safe space with my clients and ensuring they leave with a smile on their face each time. Praised for the ability to make every client feel special and Included. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for multitasking by my peers, I can be relied upon to help your team achieve its goals.
Detail-oriented Individual with a passion to achieve high set goals eager to grow in Event Management and willing to obtain any extra training and Certifications to work within your industry. Successful at using Microsoft, excel and Canva.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Domestic Support Worker
McArthur
Brisbane, Qld
02.2024 - Current
- Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Provided assistance with laundry services when needed.
- Simple meal prep and dinner prep created for clients.
- Aged care facility cleans undertaken in a timely manner with attention to detail and customer needs.
- Assisted clients with trips to the grocery store.
- Managed multiple tasks simultaneously while maintaining quality standards of patient care.
- Provided emotional support to struggling patients’ during my visits to create a safe space and a feeling of support
Casual Laborer & Personal Assistant
Asbestos Watch
Goodna, Queensland
10.2023 - 03.2024
- Focused on learning new skills
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
- Adhering strictly to safety regulations governing asbestos removal operations.
- Sampled air quality to verify removal of asbestos.
- Disposed of asbestos and lead products in appropriate receptacles for safe containment and removal.
- Prepared surfaces for encapsulation or removal of asbestos-containing materials.
- Greeted warm-call customers in a professional manner, responding to inquiries and directing them to appropriate service.
- Provided administrative support, including scheduling meetings and managing calendars.
- Under possession of two work phones at all times to handle the high volume of incoming calls.
- Handled confidential documents in an organized fashion according to established protocol.
- Updated client contact lists regularly and maintaining steady contact during completion of task.
Automotive Detailing Supervisor
Just Keep It Fresh
Acacia Ridge
02.2023 - 09.2023
- Proficiently operated power-washing equipment to clean engine compartments, wheels, engine bays and undercarriages
Barista
Zarraffa's Coffee CORP.
Browns Plains
06.2022 - 02.2023
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
Sales Associate
Officeworks
Underwood
Waitress
Ion Cafe & bar
Mitchelton
Education
High School Diploma -
Ferny Grove State High School
Skills
- Customer Interaction
- Hardworking and Dedicated
- Excellent People Skills
- Multitasking Strengths
- Adapt to Diverse Groups
- Time Management
- Complex Problem-Solving
- Dependable and Responsible
- Cultural Sensitivity
- First Aid & CPR
- Budgeting and financial management
- Cost Analysis
- Budgeting
- Microsoft Excel
- Asset and Wealth management
- Strategic Planning and Organization
- Interpersonal Skills
- Attention to Detail
Certification
- First Aid Certificate
- Blue Card
- Yellow Card
- Certificate 3 in Food Processing
- Certificate 3 in Hospitality
- Certificate 3 in Fitness & First Aid
- Certificate 2 in Tourism
- RSA Responsible Service of Alcohol
- Open to obtaining Event Management Diploma or similar
References
References available upon request
Languages
English
Native/ Bilingual
German
Native/ Bilingual
References
References available upon request.
Timeline
Domestic Support Worker
McArthur
02.2024 - Current
Casual Laborer & Personal Assistant
Asbestos Watch
10.2023 - 03.2024
Automotive Detailing Supervisor
Just Keep It Fresh
02.2023 - 09.2023
Barista
Zarraffa's Coffee CORP.
06.2022 - 02.2023
Sales Associate
Officeworks
Waitress
Ion Cafe & bar
High School Diploma -
Ferny Grove State High School