Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Makayla Caesar

Brisbane

Summary

Dynamic and reliable Qualified Baker with extensive experience at Woolworths, excelling in dough preparation and customer service. Demonstrated expertise in food safety and quality control, consistently delivering fresh, high-quality baked goods. A proactive team player, adept at managing inventory and resolving customer issues efficiently in a fast-paced environment.

During my time at Woolworths, I have had to temporarily run my department and manage staff in my manager's absence; this included making sure orders were submitted accurately and on time.

Looking for a career change where I'm still able to use my customer service skills and move into a healthier work environment.

Overview

9
9
years of professional experience

Work History

Qualified Baker

Woolworths
Brownsplains
06.2024 - Current
  • Met with customers to discuss needed bakery items and take orders.
  • Placed orders for additional supplies when necessary based on production needs.
  • Attended training sessions related to food safety procedures and techniques.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Rotated stock as needed to keep freshness intact.

Qualified Baker

Woolworths
Cornubia
05.2019 - 06.2024
  • Met with customers to discuss needed bakery items and take orders.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Rotated stock as needed to keep freshness intact.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Set ovens to appropriate temperatures to pre-heat.
  • Attended training sessions related to food safety procedures and techniques.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.

Bakery Assistant

Drakes
Rochedale
01.2016 - 05.2019
  • Maintained a clean and sanitary work area throughout the day.
  • Labeled bakery items by inputting data into digital weighing machine.
  • Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
  • Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
  • Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
  • Managed customer complaints and resolved issues in a timely and professional manner.
  • Ensured freshness and quality of bakery goods by performing regular quality checks.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Education

High School Diploma -

Marsden State High School
Marsden,QLD
11-2018

Skills

  • Dough preparation
  • Food safety
  • Oven operation
  • Inventory management
  • Quality control
  • Customer service
  • Time management
  • Stock rotation
  • Problem solving
  • Team collaboration
  • Team player
  • Multitasking Abilities
  • Reliable and responsible

Affiliations

  • I enjoy reading books on my time off
  • Spending time with friends and family

References

  • Gayle Welsford - Grocery/Bakery assistant: 0413944607
  • Ryan Kennedy - Bakery 2IC: 0488188112

Timeline

Qualified Baker

Woolworths
06.2024 - Current

Qualified Baker

Woolworths
05.2019 - 06.2024

Bakery Assistant

Drakes
01.2016 - 05.2019

High School Diploma -

Marsden State High School

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Makayla Caesar