Makayla Vernalls
Mackay,QLD
Summary
I am an eager nineteen year old girl excited to gain employment. I have experience in both retail and hospitality, however I am fast learner and love getting out of my comfort zone and trying new things.
Overview
3
3
years of professional experience
Work History
Cafe Assistant
Bluewater Lagoon
Mackay
12.2023 - 04.2024
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Opened and closed cafe
Holiday Casual Retail Assistant
Australia Zoo
Beerwah, QLD
12.2022 - 12.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Hospitality Team Member
Zambrero
Mackay
05.2023 - 09.2023
- Resolved guest complaints with empathy and professionalism, enhancing overall experience.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Sandwhich Artist
Subway
Beerwah, QLD
04.2021 - 11.2022
- Increased speed of service through effective multitasking and time management skills.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Education
Year 10 -
Beerwah State High School
BeerwahSkills
- POS system operation
- Food preparation proficiency
- Customer service
- Cleaning and organization
- Basic math
- Order taking
- Stocking and replenishment
Timeline
Cafe Assistant
Bluewater Lagoon
12.2023 - 04.2024
Hospitality Team Member
Zambrero
05.2023 - 09.2023
Holiday Casual Retail Assistant
Australia Zoo
12.2022 - 12.2023
Sandwhich Artist
Subway
04.2021 - 11.2022
Year 10 -
Beerwah State High School