Makiko Sancak
Brisbane,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Shop Assistant
Fuji Mart
Melbourne,Brisbane, Victoria,Queensland
02.2014 - Current
- Delivered product and service information to customers efficiently.
- Resolved customer issues through strong problem-solving skills.
- Processed returns, exchanges, refunds, layaways, special orders, and warranties per company policy.
- Greeted customers and assisted with product selection to enhance shopping experience.
- Maintained store appearance by stocking shelves and organizing displays.
- Trained new employees on standard operating procedures effectively.
- Collaborated with staff members to ensure smooth store operations.
- Accurately handled cash register transactions and customer phone inquiries.
Education
Bachelor of Arts - Social Welfare
Shukutoku University
Chiba Prefecture JAPAN03-1994
Skills
- Customer service and support
- Team collaboration
- Problem solving
- Cash handling and point of sale
- Product knowledge
- Retail sales experience
- Purchase order management
- Relationship building
Affiliations
I am very interested in organic and ethical products and purely feel happiness to adopt them into my life.
Not only that,but I have also had experience growing food through the activities of my family.
My parents have been gardening, vegetables and flowers at home for more than 30 years
And my sister and her husband run an organic farm in Japan, so I have occasionally helped them (harvesting, sorting, weeding, etc)
References
References available upon request.
Timeline
Shop Assistant
Fuji Mart
02.2014 - Current
Bachelor of Arts - Social Welfare
Shukutoku University
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