Malak Abou Marsa
Saint Andrews,NSW
Summary
Dynamic leader with a proven track record at KFC Restaurant, enhancing customer satisfaction and team efficiency. Expert in instructional leadership and collaborative teamwork, with a knack for fostering cultural competence and multitasking. Achieved significant improvements in service delivery and customer loyalty through innovative strategies and strong problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SlSO
Campbelltown Public School
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Army Officer in Cadets
AACU
07.2022 - Current
- Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
- Enhanced team performance by implementing efficient communication and decision-making strategies.
- Championed diversity initiatives within the unit to create an inclusive and respectful environment for all personnel.
- Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.
Before and After School Care Assistant
My Family Daycare
01.2019 - 12.2020
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
Education
Year 10 Rosa -
Robert Townson High School
RabySargent - Army Cadets
218 ACU
Campbelltown, NSWCertificate III - Student Based Education Support
TAFE
Campbelltown, NSWSkills
- Instructional Leadership
- Collaborative Teamwork
- Teaching strategies
- Cultural competence
- Reliability
- Multitasking
- Team Collaboration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Certification
- Provide first aid in an educational and care setting
- Year 10 Rosa
First aid
- 24 sep 2024
- HLTAID012
Additional Information
- WWCC-0282193777
Timeline
SlSO
Campbelltown Public School
10.2024 - Current
Army Officer in Cadets
AACU
07.2022 - Current
Before and After School Care Assistant
My Family Daycare
01.2019 - 12.2020
- Provide first aid in an educational and care setting
- Year 10 Rosa
Year 10 Rosa -
Robert Townson High School
Sargent - Army Cadets
218 ACU
Certificate III - Student Based Education Support
TAFE
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