Ghada Yasin
Greenacre,NSW
Summary
I am a dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Phyrewear
11.2022 - 03.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
All Rounder
Oliver Brown
01.2022 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Communicated with customers to promptly resolve complaints and address inquiries.
Education
Bachelor of Arts - Primary Education
Western Sydney University
Sydney, NSW11.2029
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Cash Handling Accuracy
Timeline
Retail Assistant
Phyrewear
11.2022 - 03.2024
All Rounder
Oliver Brown
01.2022 - 09.2022
Bachelor of Arts - Primary Education
Western Sydney University
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