Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Additional Information
Certification
Dance
Reference:
Timeline
Generic

Manahil Rahmati

Hallam,VIC

Summary

My background blends 3+ years of customer service expertise with my active involvement in CALD (Culturally and Linguistically Diverse) communities. As a migrant and refugee, I deeply understand cultural sensitivity and inclusivity. As a Community Engagement Officer at Lote Agency, I've excelled at connecting with CALD communities, fostering meaningful relationships, and promoting cultural exchange. My personal journey fuels my passion for bridging divides and promoting unity. I'm eager to bring this passion and experience to your organization, where I can continue fostering connections and promoting understanding among diverse communities

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Engagement Officer

The Lote Agency
01.2023 - Current
  • Engaged with various CALD (Culturally and Linguistically Diverse) communities to build positive relationships.
  • Provided ongoing support to CALD communities, addressing their unique needs and concerns.
  • Actively attended community events and gatherings to foster connections and promote inclusivity.
  • Organized and facilitated community workshops and meetings to promote understanding and collaboration.
  • Developed and implemented culturally sensitive outreach strategies to reach diverse populations.
  • Conducted outreach and informational campaigns to promote community programs and resources.
  • Collaborated with community leaders and organizations to identify and address community issues.
  • Assisted in the development of initiatives that promoted cultural diversity and inclusion.
  • Contributed to the development of culturally tailored resources and materials.


Research Associate

The Lote Agency
08.2022 - Current
  • Outlined key research in documents, spreadsheets, and reports.
  • Organized and maintained records, inventory, and materials.
  • Conducting surveys, and Focus groups. Recording sessions, and observing.
  • Analyzed qualitative and quantitative data using data analysis tools to identify and validate research conclusions.
  • Assist with recruitment process


Laboratory Aide ( Pathology Collector)

4cyte
10.2021 - 09.2022
  • Used extreme care and caution when labeling lab specimens for later use.
  • Removed hazardous materials and unused specimens and properly disposed of substances.
  • Forming connections with patients by communicating.
  • Managing paperwork, and admin work.
  • Dealing with Angry Patients, and steps on resolving issues.

Future Healthy Champion

Victorian Health Promotion Foundation
10.2021 - 09.2022
  • Attending conferences and events, and promoting future healthy.
  • Participating in Media activities, to outline barriers to young people's life.
  • Networking and connecting with other organizations.
  • Speaking on behalf of young multicultural Australians.
  • Being MC for the Victorian promotion award Show

Multicultural Participation Intern

Netball Victoria
03.2021 - 12.2021

● Involved in planning and implementation of culturally and linguistically diverse programs (CALD PLAY).

● Monitoring program activities to ensure it meets their objective.

● Built relationships and networks with local community centers and community groups to encourage their participation in local activities and projects. (CMY Centre for multicultural youth)

● Collected essential data by researching high-density areas of refugee and asylum seeker clients and community members while gathering and compiling statistics and facilitating focus groups.

Customer Relation

Ikea
07.2021 - 10.2021
  • Collected payments and provide accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Chisholm Institute
Dandenong
07.2022

Skills

  • Community Outreach and Networking
  • Customer service
  • Program Planning
  • Data Entry
  • Computer skills
  • Cultural Sensitivity and Inclusivity
  • Communication
  • Planning & organizing
  • Public Speaking
  • Community Engagement

Accomplishments

  • Delivered a speech and engaging activities for children at the 'Arabic No Vaping Awareness Event.'
  • Orchestrated registration and engaged with approximately 150 attendees at the 'Antipodes Festival,' enhancing community connections.
  • Managed a captivating 360-degree video booth at the 'Antipodes Festival,' facilitating meaningful conversations.
  • Participated in the 'Africa Day Gala Dinner,' fostering connections with influential leaders and contributing community knowledge to strategy development.

Languages

English
Full Professional
Hindi
Professional Working
Arabic
Elementary
persian
Professional Working

Additional Information

- Growing up as a refugee, I did not have any access to opportunities for my growth. This has conditioned me to utilize opportunities. My values encouraged me to thrive Every day and make the most out of it. I believe with my values, I can bring innovative ideas, and positivity to your business/organization.

Certification

  • St john first aid
  • Police check
  • Working with children check
  • VCE year 12
  • Standard mental health first Aider

Dance

As a self-taught freestyle dancer, I dance not only for my own well-being and energy but also to empower others. I had the privilege of leading a dance program through South East Community Links, where I instilled confidence and comfort in young kids by teaching them to dance. Beyond dance itself, the program created a space where young people felt empowered and at ease, fostering their self-assuredness and sense of belonging 

Reference:


Roger Larkin's
Head of Research
+61 434 869 090
roger@loteagency.com.au


David Bartlett

CEO of Lote AGency

+61 417 488 033

dave@loteagency.com.au 


Hayfa Kaassamani

Head of communities and strategies

+61 425 795 977

hayfa@lotemarketing.com.au

Please note: Kindly contact me before reaching out to my references, so I may have the chance to inform them and ensure their availability for your inquiry. Thank you. 


Timeline

Community Engagement Officer

The Lote Agency
01.2023 - Current

Research Associate

The Lote Agency
08.2022 - Current

Laboratory Aide ( Pathology Collector)

4cyte
10.2021 - 09.2022

Future Healthy Champion

Victorian Health Promotion Foundation
10.2021 - 09.2022

Customer Relation

Ikea
07.2021 - 10.2021

Multicultural Participation Intern

Netball Victoria
03.2021 - 12.2021

High School Diploma -

Chisholm Institute
  • St john first aid
  • Police check
  • Working with children check
  • VCE year 12
  • Standard mental health first Aider
Manahil Rahmati