Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
Generic

Manea Ara

Noble Park,Victoria

Summary

I am a compassionate and dedicated support worker with extensive experience in providing assistance to individuals in need, including customer service, disability support, and daily living assistance. With a strong background in fast-paced environments, I am now seeking to explore new opportunities in the workforce where I can apply my problem-solving abilities, adaptability, and strong communication skills in a fresh setting. My passion for helping others, coupled with my ability to work collaboratively and manage multiple tasks efficiently, drives my desire to make a meaningful impact while continuing to grow both personally and professionally in a new field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Rima Services
08.2023 - Current
  • Provided compassionate support to individuals with disabilities, ensuring safety and well-being.
  • Promoted independence and social engagement in an inclusive environment.
  • Built trust and strong relationships through effective communication.
  • Managed challenging situations while ensuring safety and professionalism.
  • Transported clients safely to appointments and social activities.
  • Assisted with daily living tasks, including grooming, bathing, and toileting.
  • Maintained clean living environments and prepared meals.
  • Delivered physical support, including lifting and mobility assistance.
  • Monitored clients’ health and well-being, responding quickly and appropriately to any changes

Machine Operator/Packer

Gundle Gelpack
10.2022 - 06.2023
  • Operated machinery and performed packing duties.
  • Ensured accurate and efficient packaging, meeting quality standards and production targets.
  • Collaborated with team members to troubleshoot issues with machines and optimise processes.
  • Quickly learned machine operations and performed tasks with precision.
  • Inspected final products to guarantee consistent adherence to quality standards.
  • Kept workspaces clean and safe, following all safety protocols.
  • Monitored inventory levels and submitted timely replenishment requests.
  • Repeatedly carried heavy loads ranging from 20kg to 50kg, ensuring efficiency and safety.
  • Trained new machine operators on proper machine operation and safety procedures

Gaming Machine Attendee

Crown Casino and Hotel Complex
02.2022 - 10.2022
  • Delivered top-tier customer service, ensuring seamless gaming machine operations at a renowned casino-hotel.
  • Assisted patrons with machine functionality, payouts, and inquiries via phone and email while adhering to regulatory standards for a secure gaming environment.
  • Maintained in-depth knowledge of gaming machine operations, rules, and regulations to address customer questions and resolve issues.
  • Managed operations within the Crown Rewards Call Centre and served as a teller at the Crown Rewards Booth.
  • Performed data entry tasks efficiently and accurately.
  • Collaborated with team members to maintain a clean, safe, and welcoming environment.
  • Resolved gaming machine malfunctions swiftly, minimizing disruption to patrons' experience.
  • Handled sensitive customer disputes and complaints professionally, ensuring fair resolutions and maintaining customer satisfaction.

Assembly Line Packer

Mondelez
02.2021 - 01.2022
  • Contributed to a positive and collaborative work environment through strong teamwork and proactive problem-solving.
  • Promoted workplace safety by strictly adhering to safety protocols, regulations, and equipment guidelines.
  • Supported team members in achieving daily production goals through effective collaboration and communication.
  • Demonstrated exceptional multitasking abilities by handling additional tasks beyond standard packing duties.
  • Assisted in training and onboarding new hires, ensuring they were well-equipped to succeed in assembly line processes.
  • Assembled boxes, cartons, and containers for product packaging in accordance with quality standards.
  • Inspected items for defects and damage before packaging.
  • Maintained cleanliness and organization of production areas and equipment to ensure a safe working environment.
  • Loaded and unloaded items from the production line to maintain smooth workflow.
  • Re-packaged damaged or incorrectly packaged items to meet quality standards.
  • Operated shrink wrap, banding, and other wrapping machinery to ensure secure and efficient product packaging.

Voice Pick Packer/Tugger Driver

Australian Pharmaceutical Industries
01.2019 - 02.2020
  • Packed goods carefully to prevent damage during shipment.
  • Prepared packages for dispatch, ensuring all items matched order specifications.
  • Assisted in training new team members on packing procedures.
  • Communicated with supervisors about any issues affecting packaging processes.
  • Worked flexible hours to meet peak demand periods.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Education

Hallam Senior Secondary College
Hallam, VIC
10-2017

Skills

  • Microsoft Office
  • Computer Skills
  • Data Entry
  • Problem Solving
  • Fast Learner
  • Adaptability
  • Clear Communication
  • Customer Service Excellence
  • Team Collaboration
  • Team Leadership
  • Sales Proficiency
  • Personal Care
  • Daily Living Assistance
  • Housekeeping and Meal Preparation
  • Documentation and reporting
  • Incident reports
  • Multicultural sensitivity

Certification

  • RSA Certificate DEC 2021
  • CPR AND First Aid Certificate July 2023
  • NDIS Screening Check
  • WWCC

References

Rima Support Services

Natalia Nonumalo

natalia@rimasupportservice.com

0413344807

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Disability Support Worker

Rima Services
08.2023 - Current

Machine Operator/Packer

Gundle Gelpack
10.2022 - 06.2023

Gaming Machine Attendee

Crown Casino and Hotel Complex
02.2022 - 10.2022

Assembly Line Packer

Mondelez
02.2021 - 01.2022

Voice Pick Packer/Tugger Driver

Australian Pharmaceutical Industries
01.2019 - 02.2020

Hallam Senior Secondary College

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Manea Ara