Maninder KAUR
Canberra,ACT
Summary
Organized Cafe Manager with many years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community. Resourceful Cafe Manager known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in time management, problem-solving, and communication, ensuring smooth cafe operations and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Cafe Manager
Coffee Guru Charnwood
Charnwood, ACT
07.2024 - Current
- Implemented new technologies such as POS systems or online ordering platforms into the cafe's operations where appropriate.
- Kept abreast of industry trends by attending relevant seminars or conferences when possible.
- Set goals for staff performance while providing feedback to motivate them towards success.
- Monitored food quality regularly to ensure it was up to required standards.
- Organized promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
Cafe Manager
Praga Cafe
Dickson, ACT
11.2023 - 06.2024
- Developed and implemented customer service policies and procedures for cafe staff.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
- Recruited, trained, managed and evaluated cafe staff performance.
Cafe Manager
Coffee Guru Lanyon
Conder, ACT
06.2022 - 07.2022
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Recruited, trained, managed and evaluated cafe staff performance.
- Maintained an accurate cash register system at all times during business hours.
- Ensured all work areas were kept clean and hygienic according to health regulations.
Education
Diploma of Hospitality Management - Hospitality Administration And Management
Sydney Management & Travel Academy
Sydney, NSW05-2024
Bachelor of Commerce - Commerce
Guru Nanak Dev University
Amritsar05-2016
Skills
- Customer Engagement
- Business marketing
- Financial records oversight
- Event preparation
- Supply Chain Coordination
- Sanitation control
Timeline
Cafe Manager
Coffee Guru Charnwood
07.2024 - Current
Cafe Manager
Praga Cafe
11.2023 - 06.2024
Cafe Manager
Coffee Guru Lanyon
06.2022 - 07.2022
Diploma of Hospitality Management - Hospitality Administration And Management
Sydney Management & Travel Academy
Bachelor of Commerce - Commerce
Guru Nanak Dev University
Similar Profiles
Swayam ShresthaSwayam Shrestha
Barista All-rounder at Coffee Guru EspressoBarista All-rounder at Coffee Guru Espresso
Navdeep KaurNavdeep Kaur
Sales Assistant at Coffee GuruSales Assistant at Coffee Guru
GURPREET SINGHGURPREET SINGH
Cafe Manager at Coffee GuruCafe Manager at Coffee Guru