Encouraging independence by teaching skills needed for everyday life.
Transporting clients to appointments and recreational outings.
Maintaining accurate records of client progress, treatment plans, and any incidents that occurred during shifts.
Providing emotional support to clients who were feeling overwhelmed or anxious about their health condition or life circumstances.
Bakery Assistant Manager
Coles Supermarket
Moncrieff, Act
02.2021 - Current
Supervising day-to-day operations to meet performance, quality and service expectations.
Maintaining a clean, safe, and organized store environment to enhance the customer experience.
Developing strong working relationships with staff, fostering a positive work environment.
Food Truck Owner
CBR Food Trucks
06.2024 - 01.2025
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Crew Trainer
Macdonals
03.2020 - 03.2023
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Fleet Manager
My Moovers
04.2019 - 02.2021
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Education
Diploma of Community Services
Australian Community And Management College
Sydney, NSW
Diploma of Hospitality Management
AVETA
Melbourne, VIC
Skills
Inventory management
Staff supervision
Customer service
Cash handling
Business operations
Client relationships
Problem solving
Communication skills
Certification
Driver's License
ServSafe Food Handler's Certification
Supporting effective communication
Infection Prevention And Control
Hobbies and Interests
I enjoy cooking for friends and family gatherings.
I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
Passionate about balancing physical health with mental and emotional wellness.