Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANOJ KUMAR BODDU

Melbourne,VIC

Summary

Customer-focused and detail-oriented professional with over 4 years of experience in customer service and inventory operations. Proven ability to manage customer inquiries, resolve issues efficiently, and maintain accurate inventory records. Skilled in Microsoft Office, Excel, and logistics software. Seeking to leverage strong communication and problem-solving skills in a dynamic Customer Service Representative role.

Overview

5
5
years of professional experience

Work History

Inventory Controller & Pick Packer

CEVA Logistics
11.2024 - Current
  • - Managed inventory accuracy and ensured timely picking and packing of customer orders.
  • - Coordinated with the warehouse and dispatch teams to ensure smooth operations.
  • - Maintained detailed records of incoming and outgoing goods using internal systems.
  • - Demonstrated attention to detail and strong time management in a fast-paced environment.

Customer Service Representative

7-Eleven
01.2021 - 11.2024
  • - Delivered high-quality customer service by assisting with purchases, handling complaints, and resolving issues effectively.
  • - Processed transactions accurately using POS systems and maintained cash register reports.
  • - Assisted in stock management and ensured shelves were properly stocked and organized.
  • - Built rapport with regular customers, contributing to increased customer satisfaction.

Education

Bachelor of Science - Computer And Information Sciences

Jawaharlal Nehru Technological University
Hyderabad
06-2016

Master of Science - Computer Networking

Melbourne Institute of Technology
Melbourne, VIC
08-2019

Skills

  • - Excellent communication & interpersonal skills
  • - Strong problem-solving abilities
  • - Proficient in MS Office (Word, Excel, Outlook)
  • - Basic knowledge of inventory management systems
  • - Conflict resolution & complaint handling
  • - Team collaboration and multitasking
  • - Attention to detail and time management

Timeline

Inventory Controller & Pick Packer

CEVA Logistics
11.2024 - Current

Customer Service Representative

7-Eleven
01.2021 - 11.2024

Bachelor of Science - Computer And Information Sciences

Jawaharlal Nehru Technological University

Master of Science - Computer Networking

Melbourne Institute of Technology

Similar Profiles

CREATE PROFILE
MANOJ KUMAR BODDU