Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Mansi Sharma

Melbourne,VIC

Summary

Dedicated and results-driven professional committed to rapid learning and professional growth in the world of accounting. Seeking an entry-level accounting position to apply my strong numerical aptitude, problem-solving skills, and attention to detail. Passionate about embracing new challenges and ready to contribute fresh perspectives and transferable skills to a dynamic accounting team.

Overview

1
1
year of professional experience

Work History

Customer Service Officer

MUFG (Retirement & Superannuation Solutions)
Melbourne, VIC
09.2023 - Current
  • Effective client enquiry resolutions relating to withdrawals, rollouts, rollover ins, investments and insurances with their superannuation accounts.
  • Ability to simplify complex financial terms for clients.
  • Assisted members and professional third party authorities with contributions caps, pension limits and other superannuation related enquiries.
  • Monitored compliance with relevant legislation, regulations and industry standards.

Complaints Officer (Secondment Role)

Link Group
Melbourne, VIC
  • Drafted written responses to customers regarding their complaints.
  • Analyzed complex information and developed creative solutions for resolving complaints satisfactorily.
  • Provided customers with timely updates on their complaint status.
  • Responded to customer inquiries via email and telephone.
  • Collaborated with other departments to ensure prompt resolution of customer issues.

Assistant Accountant Intern

Workforce Technology Solutions Pty Ltd
Melbourne, VIC
  • Assistance in data entry and maintenance of financial records.
  • Support in preparation of financial statements and reports.
  • Participated in team meetings on budgeting and forecasting activities.
  • Performing reconciliations of bank statements and accounts.
  • Assisted in the analysis of financial data for decision making.

Education

Accounting Professional Year Program - Accounting

Australian Technical And Management College
Melbourne, VIC
06-2024

Bachelors of Business - Accounting

Victoria University
Melbourne, VIC
03-2023

Foundation Exams - Accounting

CPA Australia
Melbourne, VIC

Skills

  • Customer Support
  • Records Maintenance
  • Organising self and others through agile project team sprints
  • Problem Resolution
  • Administrative Support
  • Microsoft Office expertise
  • Active Listening
  • Critical Thinking

References

Provided upon request

Timeline

Customer Service Officer

MUFG (Retirement & Superannuation Solutions)
09.2023 - Current

Complaints Officer (Secondment Role)

Link Group

Assistant Accountant Intern

Workforce Technology Solutions Pty Ltd

Accounting Professional Year Program - Accounting

Australian Technical And Management College

Bachelors of Business - Accounting

Victoria University

Foundation Exams - Accounting

CPA Australia

Similar Profiles

CREATE PROFILE
Mansi Sharma