Summary
Overview
Work History
Education
Skills
Languages
Availability
References
Timeline
Generic

Marcelien Clarinova Johanes

Greenacre,NSW

Summary

Energetic and compassionate Beauty Therapist with proven success at The One Skin Lab, excelling in advanced facial treatments, client consultations, and customer service. Specializing in skincare and dermal technology, with strong knowledge of dermal safety, skin anatomy, and cosmetic procedures. Skilled in operating dermal equipment and performing treatments, I have driven client satisfaction and contributed to the clinic revenue increase. Dedicated to providing exceptional care and achieving positive treatment outcomes.

Overview

2
2
years of professional experience

Work History

Beauty Therapist

The One Skin Lab
Sydney, NSW
07.2023 - Current
  • Develop customized treatment plans based on thorough VISIA consultations with clients regarding their skincare concerns and goals.
  • Perform a variety of beauty and dermal treatments, including facial, laser, IPL, RF treatments, chemical peels, massages, and scalp treatments, for optimal client results.
  • Maintain a safe and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Retain a loyal clientele base, and enhance the clinic's reputation through personalized follow-ups and consistent delivery of exceptional services.
  • Increase clinic revenue by upselling suitable services and retail products to clients.
  • Continuously update knowledge of industry advancements, incorporating new techniques into practice for improved client outcomes.

Beauty Therapist Trainee

Australian Academy Of Beauty Dermal And Laser
North Strathfield, NSW
06.2023 - 05.2024
  • Performed all beauty treatments, including hydradermabrasion, specialized facials, extractions, massages, and chemical peels on paying clients, according to safety protocols.
  • Analyzed client needs and developed individualized and continuous treatment plans.
  • Supported the reception desk, received phone calls, scheduled appointments, and collected payments for services rendered.
  • Prioritized safety by following strict hygiene standards during treatments, and educating clients on potential risks and precautions related to procedures and products.
  • Recommended correct products to suit the client’s concerns while educating them on before-and-after treatment care.
  • Maintained detailed records of client preferences, allergies, and treatment histories to ensure personalized care during each visit.

Beauty Consultant

Parfums Christian Dior
Sydney, NSW
02.2023 - 08.2023
  • Exceeded sales targets by 30% through link selling and cross selling.
  • Identified client needs and recommended products based on preferences and requirements.
  • Promoted additional products and services to increase sales numbers and revenue, with a diverse selection.
  • Analyzed customer skin to assess conditions and skin type, while providing personalized skincare recommendations to specifically target top concerns.
  • Kept work areas, tools, and equipment clean, and properly sanitized to minimize disease transfer and health risks of a shared environment.
  • Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.

Education

Laser Safety Officer Certificate -

Australasian Academy of Cosmetic Dermal Science
Perth, WA
09-2024

Diploma of Beauty Therapy -

Australian Academy of Beauty Dermal And Laser
North Strathfield, NSW
07-2024

Bachelor of Business - Business Management

Kent Institute
Sydney, NSW
10.2021

Skills

  • Customer service
  • Advanced facial treatments
  • Skin rejuvenation methods
  • Tightening and contouring treatments
  • Client consultation and skin analysis
  • Fast learner, familiar with a fast-paced environment
  • Attention to detail
  • Problem-solving skills
  • Proactive and self-motivated
  • Time management
  • Hygiene practices

Languages

English
Native/ Bilingual
Indonesian
Native/ Bilingual

Availability

  • Available for full-time employment starting February 2025, after completing New Year's holiday plans.

References

References available upon request.

Timeline

Beauty Therapist

The One Skin Lab
07.2023 - Current

Beauty Therapist Trainee

Australian Academy Of Beauty Dermal And Laser
06.2023 - 05.2024

Beauty Consultant

Parfums Christian Dior
02.2023 - 08.2023

Laser Safety Officer Certificate -

Australasian Academy of Cosmetic Dermal Science

Diploma of Beauty Therapy -

Australian Academy of Beauty Dermal And Laser

Bachelor of Business - Business Management

Kent Institute

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Marcelien Clarinova Johanes