MARCELLA CHOY
Boxhill,VIC
Summary
Dedicated pharmacy assistant well-versed in communication and experience in working in a fast paced work environment with a sound knowledge in medical terminology.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse Melbourne
2021.11 - Current
- Received incoming supplies and stocked in correct locations.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to Chinese patients or caregivers about the proper use and storage of drugs.
- Delegate task for Saturday junior staff
- Operated cash register and other front counter tasks to facilitate daily operations.
- Restocked pharmacy shelves with supplies and medicines .
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Tuition teacher
Right talent Education Centre
2019.12 - 2020.08
- Exceeded goals through effective task prioritization and great work ethic.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Served customers in friendly, efficient manner following outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained excellent attendance record, consistently arriving to work on time.
Game department assistance supervisor
AIA The great European Carnival
2018.11 - 2019.01
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to ensure high levels of productivity.
- Offered friendly and efficient service to all customers, handling challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
- Worked closely with the customer service team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Identified issues, analyzed information and provide solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
Volunteer - Meal Assistance
Western Health ( Williamstown Hospital)
2018.04 - 2018.10
- Used strong interpersonal communication skills to convey information to undernourished patients or malnourished patients.
- Assisted patient to open packaged hospital food during mealtime
- Engage with ward patients and make patients feel cared for, confident and able to eat and enjoy their meals
- Planned and delivered numerous activities and special events for programs and services
- Supported engaging, fun and smooth-running communal dining session for in-patients.
Education
Bachelors of Nutrition Science - Food Science
Deakin University
Burwood10.2020
Diploma - Health Science Major in Nutrition
Deakin College
Burwood 10.2017
Secondary School - International Baccalaureate (IB)
Creative Secondary School
Hong Kong 07.2016
Skills
- Conflict handling
- Work with children check
- Fluent level in Mandarin, Cantonese, English
- Problem Solving & critical thinking
- MS office suite
- Adobe Acrobat
- Medication Storage and Labelling
- Assisting Pharmacists with non-prescription medication & first aid supplies
Timeline
Pharmacy Assistant
Chemist Warehouse Melbourne
2021.11 - Current
Tuition teacher
Right talent Education Centre
2019.12 - 2020.08
Game department assistance supervisor
AIA The great European Carnival
2018.11 - 2019.01
Volunteer - Meal Assistance
Western Health ( Williamstown Hospital)
2018.04 - 2018.10
Bachelors of Nutrition Science - Food Science
Deakin University
Diploma - Health Science Major in Nutrition
Deakin College
Secondary School - International Baccalaureate (IB)
Creative Secondary School
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