Maree Jones

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
• Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
• Completed necessary reports and documentation to maintain thorough, accurate case records.
• Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
• Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
• Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
• Managed and led activities promoting growth in mental, emotional, and educational areas.
• Provided key emotional support to special needs youth.
• Supervised youth in residential and community-based programs to minimize risks and offer support.
• Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
• Contributed to development of individualized plans to support youth goal achievement.
• Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
• Designed engaging curriculums tailored to the specific needs of diverse groups of young people, fostering personal growth and skill development.
• Encouraged youth clients to develop own activities and leadership skills through group discussions.
• Developed strong relationships with community partners to secure resources and opportunities for the youth served.
• Developed and implemented range of lessons and resources to motivate young people.
• Supported and mentored students in developing skills to become successful in community.
• Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
• Assisted in identifying and reducing barriers to youth engagement and development.
• Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
• Led workshops on various topics such as leadership skills, career planning, and healthy relationships, empowering youths to make informed decisions about their futures.
• Facilitated youth development and leadership programs for young people from diverse backgrounds.
• Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
• Coordinated special events such as cultural celebrations or field trips that enriched participants'' experiences beyond traditional program offerings.
• Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.
• Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
• Collaborated with parents, teachers and professionals to drive youth program outcomes.
• Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
• Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
• Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
• Contributed to the organization''s strategic planning efforts by providing valuable insights into youth trends and emerging best practices in the field.
• Implemented comprehensive assessments to identify areas of improvement and tailor intervention plans accordingly.
• Utilized data-driven decision-making processes to evaluate program effectiveness regularly and adjust strategies as necessary for continuous improvement.
• Promoted physical health and wellness through organization of sports and recreational activities, leading to higher levels of engagement and well-being.
• Advocated for youth needs and interests in community forums, raising awareness and sparking positive change in public perceptions and policies.
• Built strong relationships with community leaders to secure resources and opportunities for youth development.
• Established partnerships with local businesses to provide work experience opportunities for youth, enhancing their employment prospects.
• Conducted outreach to identify and engage non-participating youth in community, expanding reach and impact of programs.
• Created and maintained resource library, making educational and support materials easily accessible to youth and their families.
• Enhanced community engagement by organizing local youth events that fostered sense of belonging and encouraged positive peer relationships.
• Trained new staff and volunteers in youth work best practices, ensuring high-quality support and services.
• Coordinated with local schools to support at-risk students, resulting in increased attendance and academic performance.
• Facilitated conflict resolution sessions among youth, promoting understanding and respect within community.
• Organized volunteer opportunities for youth, enhancing their sense of responsibility and community involvement.
• Strengthened family connections with regular communication and support sessions, reducing instances of youth homelessness.
• Designed interactive and educational programs that catered to interests and needs of young individuals, encouraging continuous engagement.
• Assisted in grant writing efforts, securing funding for new and ongoing youth projects and initiatives.
• Fostered safe and inclusive environment, enabling young people from diverse backgrounds to share experiences and support each other.
• Developed and implemented weekly life skills workshops, leading to improved self-esteem and independence among participants.
• Engaged young people in discussions about mental health, leading to increased awareness and access to support resources.
• Provided one-on-one mentoring to individuals facing challenges, guiding them towards positive life choices and opportunities.
• Monitored and evaluated participant progress, adapting programs to meet evolving needs and interests.
• Implemented peer mentoring program, strengthening leadership skills and peer support networks among participants.
• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained relationships with community organizations and agencies.
• Participated in meetings with stakeholders to discuss program objectives and strategies.
• Monitored progress towards service plan goals.
• Collaborated with various stakeholders to promote social services.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Facilitated outreach activities to build community awareness.
• Improved clients' coping with routine life activities such as food budgeting and rental payments.
• Developed and maintained accurate records of programs and services.
• Provided support to social service clients in navigating available resources.
• Facilitated communication between clients and other service providers.
• Cultivated and maintained relationships with community members to facilitate outreach activities.
• Monitored and evaluated impact of social services on community.
• Developed and implemented strategies to enhance quality of social services.
• Spoke with senior citizen groups to expand community engagement and program outreach.
• Administered and tracked client service payments.
• Developed and implemented programs to engage and empower underserved populations.
• Assisted in developing grant proposals to support social service initiatives.
• Implemented and developed programs to address poverty and inequality.
• Coordinated with local government to provide resources to clients.

• Boosted customer satisfaction through exceptional communication and problem-solving skills.
• Directed team scheduling, recruitment efforts, and employee education for optimal service delivery.
• Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
• Supervised events from start to finish using effective crowd control methods.
• Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
• Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
• Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
• Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
• Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.
• Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
• Increased event bookings by developing and maintaining strong relationships with clients and vendors.
• Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
• Increased repeat business by consistently providing exceptional customer service to clients throughout the planning process, event execution, and post-event followup.
• Negotiated favorable contracts with suppliers to reduce costs while maintaining high-quality products and services for events.
• Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
• Developed annual budgets for the venue operations, closely monitoring expenses to ensure profitability targets were met or exceeded.
• Optimized space utilization within the venue by designing flexible floor plans that could accommodate various types of events ranging from intimate gatherings to large-scale functions.
• Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
• Coordinated with cross-functional teams to ensure seamless event execution, leading to positive guest experiences and strong client relationships.
• Ensured smooth execution of events by coordinating logistics, catering, audio-visual equipment, and other essential services.
• Improved revenue generation by creating unique event packages tailored to the needs of different client segments.
• Maintained accurate notes of changes and requests for each event and ascertained allocation.
• Implemented comprehensive risk management strategies to minimize potential liabilities related to health and safety regulations, alcohol service policies, etc.
• Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
• Facilitated seamless transitions between events by efficiently managing setup and breakdown processes for each engagement held at the venue.
• Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
• Championed sustainability initiatives within the venue operations, leading to a reduced environmental footprint and an enhanced reputation as an eco-conscious event space.
• Streamlined venue operations for better efficiency and cost reduction by implementing new management systems.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reported issues to higher management with great detail.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Raised property accuracy and accountability by creating new automated tracking method.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Reduced operational risks while organizing data to forecast performance trends.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Correctly calculated inventory and ordered appropriate supplies.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
• Improved overall customer satisfaction by implementing new service standards and staff training programs.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Motivated staff to perform at peak efficiency and quality.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
• Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
• Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
• Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
• Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
• Enhanced dining experience with introduction of seasonal menu, keeping offerings fresh and exciting.
• Streamlined operations, adopting new scheduling system to ensure optimal staffing levels.
• Conducted market research to identify trends and opportunities for menu development, keeping restaurant competitive.
• Maintained meticulous financial records, enabling accurate budgeting and financial planning.
• Developed loyalty program to encourage repeat business, enhancing customer retention.
• Initiated community outreach programs, increasing restaurant's visibility and engagement with local community.
• Strengthened restaurant reputation with launch of innovative marketing campaigns.
• Fostered positive work environment, leading to decrease in staff turnover.
• Enhanced team performance by leading weekly training sessions focused on customer service excellence and menu knowledge.
• Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
• Improved operational efficiency by implementing more effective table management system.
• Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
• Implemented cost-saving strategies, reducing waste through meticulous inventory management.
• Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
• Increased sales during off-peak hours by creating and promoting special offers.
• Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
• Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Assisted in training new kitchen staff members, promoting a strong work ethic and adherence to best practices.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Communicated closely with servers to fully understand special orders for customers.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Arranged boat trips enhancing recreational experiences for youths.

• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
• Completed necessary reports and documentation to maintain thorough, accurate case records.
• Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
• Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
• Provided key emotional support to special needs youth.
• Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
• Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
• Managed and led activities promoting growth in mental, emotional, and educational areas.
• Contributed to development of individualized plans to support youth goal achievement.
• Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
• Designed engaging curriculums tailored to the specific needs of diverse groups of young people, fostering personal growth and skill development.
• Encouraged youth clients to develop own activities and leadership skills through group discussions.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.