Maree Vella

• Mentored junior stylists, improving their technical skills and customer service abilities.
• Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
• Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
• Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
• Utilized latest techniques in balayage, ombre, highlights and colour correction.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Maintained high number of return customers through precise cutting, colouring and styling of clients' hair.
• Maintained regular client list and successfully handled walk-in customers.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Answered phone calls and emails to schedule client appointments.
• Inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
• Tutored junior hairdressers with TAFE related work

-guided students through modules

-help prepare for assignments and exams

• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Processed payments, entering sales in register for prompt customer service.
• Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
• Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
• Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
• Counted and documented opening and closing cash amounts daily.