MARENA ALADIN
Melbourne,VIC
Overview
8
8
years of professional experience
Work History
Retail Assistant
Hoskings Jewellery
10.2020 - Current
- Provided exceptional customer service and consistently achieved set KPI goals, exceeding selling targets.
- Successfully trained and motivated new staff members, ensuring their seamless integration into the team.
- Coordinated with suppliers to check availability, obtain quotes, and place special orders for customers.
Leadership Camp Counsellor/Administrative Assistant
YMA
09.2018 - 01.2023
- Performed administrative duties, including program support and communication with parents and participants, to ensure smooth operation of youth programs and annual camps
- Planned and supervised camp activities, prioritising participant safety, well-being, and fostering a positive and inclusive environment
- Facilitated leadership development by delivering instructional sessions, providing mentorship, and instructing campers on daily routines and responsibilities.
Casual Team Member
Woolworths
09.2018 - 10.2021
- Managed high-volume cash handling operations with accuracy and efficiency, ensuring financial integrity and transactional accuracy
- Strictly adhered to company procedures and directives, maintaining compliance and contributing to customer satisfaction by upholding organizational standards
- Ensured accurate pricing and labeling of products, enhancing the overall shopping experience for customers and promoting transparency in product information.
Senior Team Leader
Cold Rock Ice Creamery
10.2016 - 01.2020
- Thrived in fast-paced and demanding environments, including extreme weather conditions, by maintaining composure and delivering exceptional service
- Displayed leadership skills by training and supervising new team members, fostering consistent performance and adherence to standards
- Independently managed store opening and closing procedures, showcasing reliability and effective leadership abilities.
Education
Bachelor of Applied Science (Project Management) (Honours) -
RMIT University
Melbourne, VIC11.2024
Victorian Certification of Education -
Frankston High School
Frankston, VIC11.2020
Skills
- Microsoft Office
- Microsoft Project
- Microsoft Excel
- @Risk Software in Microsoft Excel
- ITWO CostX Software
- Primavera P6
- Leadership
- Risk Management
- Project Planning and Coordination
- Stakeholder Management and Communication
- Research and Analysis
- Problem-Solving and Critical Thinking
- Organisational Skills
- Team Collaboration and Interpersonal Skills
Languages
English
Native or Bilingual
Dari (Persian)
Professional Working
Timeline
Retail Assistant
Hoskings Jewellery
10.2020 - Current
Leadership Camp Counsellor/Administrative Assistant
YMA
09.2018 - 01.2023
Casual Team Member
Woolworths
09.2018 - 10.2021
Senior Team Leader
Cold Rock Ice Creamery
10.2016 - 01.2020
Bachelor of Applied Science (Project Management) (Honours) -
RMIT University
Victorian Certification of Education -
Frankston High School
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