Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Marfel Khdher

Prestons,NSW

Summary

Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

Woolworths
Liverpool, NSW
02.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Welcomed customers with a friendly greeting, answered general questions, gathered nature of visit, and directed them to specific offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Receptionist

Vesta Homes
Prestons, NSW
01.2022 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Kept reception area clean and neat to give visitors positive first impression
  • Answered phone promptly and directed incoming calls to correct offices
  • Responded to inquiries from callers seeking information
  • Resolved customer problems and complaints.

Jewellery salesperson

Diamond world jewellers
Bankstown, NSW
01.2021 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Demonstrated strong knowledge of jewellery products, trends, and materials to educate customers and answer questions
  • Increased monthly jewellery sales by 5% by proactively engaging customers and making personalised recommendations
  • Effectively managed inventory and restocked merchandise.

Education

Bachelor of Laws -

Western Sydney University
05-2029

Skills

  • Customer and client relations
  • Detail oriented
  • Handle pressure and tolerate stress
  • Organisation skills
  • Multitask efficiently
  • Verbal and Written communication
  • POS System Operation

Certification

  • Cert III in business

References

References available upon request.

Timeline

Retail Worker

Woolworths
02.2024 - Current

Receptionist

Vesta Homes
01.2022 - 11.2022

Jewellery salesperson

Diamond world jewellers
01.2021 - 12.2021

Bachelor of Laws -

Western Sydney University

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Marfel Khdher