Focused administration professional with experience providing excellent clerical support and operational assistance to meet team needs. Capable and highly organised when coordinating documents and project resources. Clear communicator and self-motivated team member. Experience includes Studio Management and optimising productivity, efficiency and service quality across creative, technical and deadline driven environments. Highly dependable, ethical, methodical and detail-oriented team member.
Managed the studio relationship with the various teaching institutions e.g. RMIT, Swinburne, Deakin etc and the pathway for graduates into the studio. Maintained a database for over 300 studio artists and technicians including contract, visa and salary information. The database provided the production team with project and artist availability updates and the finance team with accurate information for budget management. Managed the visa sponsorship support for 80 artists. Expense management and reconciliation in D365 for all travel and sundry studio expenses. Completed award entries for studio to AACTA's, Emmy's, VES, and other industry related awards. Payroll, invoicing, marketing and industry support as required.
Managed digital resources and a team of 30 digital technicians to deliver client orders in numerous digital formats. Negotiated contracts for ongoing delivery of files. Developed strong client relationships to support clients digital file requirements.
Built strong client relationships and delivered clients onboard entertainment (Qantas, Queensland Rail, Gulf Air, United Airlines, Virgin Airlines, Ansett). Managed client accounts ensuring timely delivery, clear communication and effective problem solving. Developed customised onboard entertainment offering for clients to help them achieve their brand goals and customer satisfaction. Negotiated contracts, budgets and vendor supply agreements with Sony, Warner, Disney, Paramount and 20th Century Fox.
Administrative Support
Process Improvement
Resources Allocation
Schedule Management
Organisation and Multitasking