As a hospitality management student, I am passionate about working in a range of venues such as cafes, restaurants and hotels. I take pride in great customer service and providing great experiences for customers.
Overview
1
1
year of professional experience
Work History
Retail assistant
Cobb Lane Bakery
11.2023 - Current
Opening and closing the store autonomously
Handling customers' requests and complaints
Serving customers in a timely manner during peak hours
Interacting with customers proactively, identifying needs and offering suitable product recommendations.
Using POS system to process sales, returns, online orders, and gift card activations.
Food and Beverage Attendant
Park Hyatt Sydney
04.2023 - 09.2023
Worked across different departments such as Banquets, fine dining restaurant and Breakfast restaurant
Venue preparation and table setup
Three plates carrying
Sequence of service
Basic cocktail preparation and wine serving
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Food and Beverage Attendant
FIFA VIP Lounge @ PHSYD Bar
07.2023 - 08.2023
Education
Bachelor Of Business - Hospitaity Management And Marketing
Victoria University
Melbourne, VIC
Skills
Customer Assistance
Multitasking Competence
Time Management Capabilities
Payment Processing
Upselling strategies
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
Retail assistant
Cobb Lane Bakery
11.2023 - Current
Food and Beverage Attendant
FIFA VIP Lounge @ PHSYD Bar
07.2023 - 08.2023
Food and Beverage Attendant
Park Hyatt Sydney
04.2023 - 09.2023
Bachelor Of Business - Hospitaity Management And Marketing