Margherita Campanerut
Melbourne,VIC
Summary
As a hospitality management student, I am passionate about working in a range of venues such as cafes, restaurants and hotels. I take pride in great customer service and providing great experiences for customers.
Overview
1
1
year of professional experience
Work History
Retail assistant
Cobb Lane Bakery
2023.11 - Current
- Opening and closing the store autonomously
- Handling customers' requests and complaints
- Serving customers in a timely manner during peak hours
- Interacting with customers proactively, identifying needs and offering suitable product recommendations.
- Using POS system to process sales, returns, online orders, and gift card activations.
Food and Beverage Attendant
Park Hyatt Sydney
2023.04 - 2023.09
- Worked across different departments such as Banquets, fine dining restaurant and Breakfast restaurant
- Venue preparation and table setup
- Three plates carrying
- Sequence of service
- Basic cocktail preparation and wine serving
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Food and Beverage Attendant
FIFA VIP Lounge @ PHSYD Bar
2023.07 - 2023.08
Education
Bachelor Of Business - Hospitaity Management And Marketing
Victoria University
Melbourne, VICSkills
- Customer Assistance
- Multitasking Competence
- Time Management Capabilities
- Payment Processing
- Upselling strategies
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
Retail assistant
Cobb Lane Bakery
2023.11 - Current
Food and Beverage Attendant
FIFA VIP Lounge @ PHSYD Bar
2023.07 - 2023.08
Food and Beverage Attendant
Park Hyatt Sydney
2023.04 - 2023.09
Bachelor Of Business - Hospitaity Management And Marketing
Victoria University