Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Davila

Summary

Highly skilled business professional with 3 years of experience as a manager on duty (supervisor) on fast paces hospitality environments, 1 year as Assistant Restaurant Manager and 2 years as Restaurant Manager. Driven leader with strong problem-solving and customer service skills. Knowledgeable in food safety and sanitation protocols with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

9
9
years of professional experience

Work History

Restaurant Manager Guzman Y Gomez Port Macquarie

Danny Athan's
02.2022 - Current
  • Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Established protocols to use for inventory control and management, streamlining internal process.
  • Performed wide-ranging administrative, financial and service-related functions.

Assistant Store Manager Wollongong

Paul O'neill
11.2020 - 01.2022
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Set clear expectations and created positive working environment for employees.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Shift Leader in Guzman Y Gomez

Danny Athans
10.2017 - 11.2020
  • Responsibly managed of restaurant planning to ensure consistent smooth running of activities during specific trading hours.
  • Accountable for overall management and operation activities of the restaurant following brand's standards.
  • Motivate employees during trading hours by setting approachable goals to make them thrive.
  • Ensure well training of employees and coaching of crew.

Line/Sales

Guzman Y Gomez Corporate
02.2015 - 06.2016
  • Deep understanding of GYG operational activities ensuring proactively and promptly delivery of highest level of customer experience.
  • Excellent interpersonal and communication skills.
  • Food handling and maintaining safe work environment at all times.

Education

Bachelor of Business - Major in Marketing

Kent Institute
Sydney, NSW
12.2020

Skills

  • Team management
  • Problem resolution
  • Stock Management
  • POS Systems
  • Incident Reports
  • Human Resource Policies
  • Safe food handling
  • Relationship development
  • Staff Management

Timeline

Restaurant Manager Guzman Y Gomez Port Macquarie

Danny Athan's
02.2022 - Current

Assistant Store Manager Wollongong

Paul O'neill
11.2020 - 01.2022

Shift Leader in Guzman Y Gomez

Danny Athans
10.2017 - 11.2020

Line/Sales

Guzman Y Gomez Corporate
02.2015 - 06.2016

Bachelor of Business - Major in Marketing

Kent Institute
Maria Davila