Picked and packed customer orders using online systems to meet strict deadlines.
Utilized computer and picking systems to print labels and dispatch orders efficiently.
Packed online grocery orders into vehicles upon arrival via drive-through system.
Maintained a clean and hazard-free work area at end of shifts for next-day operations.
Organized and stocked shelves to enhance store's visual appeal and uphold standards.
Help customers on the shop floor with inquiries or concerns while picking.
Warehouse Person/Delivery Driver
CoolDrive Auto Parts
Ashmore
05.2023 - 08.2023
Responsible for picking and packing customer orders and stock transfers in a timely manner.
Using the computer system to print shipping labels and invoices.
Responsible for delivering auto parts to our customers in a company car located within the northern Gold Coast region with strict deadlines.
Ensuring and maintaining the warehouse is kept in an organised and safe manner.
Sales Assistant
Platypus Shoes Eastland
10.2021 - 05.2023
Multi-serving customers in a professional manner
Maintaining sales performance, KPI’s and customer satisfaction through providing friendly customer service and product knowledge
Fulfilling online orders, store-to-door orders and customer orders
Working in a team to ensure the display and back of house is clean and presentable
Visual merchandising
Banking/handling money; and
Receiving deliveries and replenishing stock, store maintenance and conducting stocktake
Grocery and Online Department Team Member
Coles Supermarket Mitcham
11.2019 - 11.2022
Responsible for serving and packing customers groceries through online order in a timely manner, and maintaining customer satisfaction.
Managing and supervising 6 team members, including allocating daily tasks, scheduling, and service operations.
Using the computer systems and answering phone calls.
Organising, stocking shelves and displays to maintain store’s visual appeal and maintain high store standards
Sales Assistant
Bakers Delight
Lilydale Marketplace
03.2019 - 11.2019
Responsible for setting up and closing the store, overseeing daily tasks, administrative duties, and maintaining visual merchandising standards
Demonstrating excellent customer service through product knowledge, multiversing maintaining customer satisfaction and offering reimbursement when necessary.
Sales Assistant
Sportsco Eastland
12.2018 - 01.2019
Greeting and assisting customers with shoe and apparel purchases, locating items and joining customers in rewards programs to promote loyalty, satisfaction and sales target
Maintaining sales performance by providing friendly customer service and product knowledge.
Processing POS transactions, including cash and card purchases.
Education
VCE -
Swinburne Secondary College
10.2020
High School -
Blackburn High School
11.2018
Certificate III - Food Processing (Sales)
07.2018
Certification
Provide cardiopulmonary resuscitation (HLTAID009), completed June 2025
Provide first aid (HLTAID011) - completed June 2025
'Quality, Safety, and You' - NDIS worker orientation module - completed July 2025
References
Angela Sheriff - Woolworths Bakery Department Manager - 0411444822
Alicia McGovern - Woolworths Online Department Manager - 0481214757
Replenishment Team Member & Online Personal Shopper at Woolworths Supermarket, Eaton FairReplenishment Team Member & Online Personal Shopper at Woolworths Supermarket, Eaton Fair