Maria Panagiotopoulou
Wollert,Australia
Summary
Hospitality professional with strong background in providing high-quality service in busy restaurant settings. Known for enhancing guest experiences and contributing to smooth operations. Focuses on teamwork and consistently meets changing demands with reliability and flexibility. Proficient in customer interaction, order accuracy, and maintaining clean dining area.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Degani Bakery Cafe
11.2023 - Current
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
Coffee Shop Worker
Michel's Patisserie
03.2023 - 11.2023
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
Retail Assistant
SportsFirst
10.2022 - 03.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Certificate II - Electrical, Electronics And Communications Engineering
Victoria University
Melbourne, VIC12.2023
Skills
- Strong multitasking
- Efficient organization
- Professional appearance
- Cleanliness and hygiene
- Handling complaints
Languages
Greek
Native or Bilingual
Timeline
Wait Staff Member
Degani Bakery Cafe
11.2023 - Current
Coffee Shop Worker
Michel's Patisserie
03.2023 - 11.2023
Retail Assistant
SportsFirst
10.2022 - 03.2023
Certificate II - Electrical, Electronics And Communications Engineering
Victoria University
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