Maria Salloum
Greenacre,New South Wales
Summary
Motivated retail sales professional with experience in stocking of products and inventory management. Resourceful individual skillful in understanding customer needs and strengthening customer experiences with professionalism, through individualised service. Detail-oriented employee with strong organisational skills and good time management abilities. Ready to use and develop sales and customer interaction skills in retail and professional roles. Accomplished university student, pursuing a Bachelor in Pharmacy eager to apply academic knowledge and gain practical experience. Driven individual with proactive approach to learning and personal growth.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Casual Retail Assistant
Best & Less Bankstown
Sydney, NSW, New South Wales
09.2020 - 06.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained tidy and organised store environment to comply with cleanliness standards.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Coordinated restocking of the floor with current merchandise and enhanced store appearance through regular upkeep of displays.
- Handled 50+ customer transactions per shift, maintaining efficiency and professionalism.
- Processed 200+ online orders weekly, maintaining a 98% accuracy rate
Education
Bachelor of Science - Bachelor of Pharmaceutical Science / Master of Pharmacy
University of Tech Sydney
02.2024 -
High School Certificate -
Holy Spirit College
Lakemba, New South Wales 02.2018 - 09.2023
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Cash Register Operation
- Complex Problem-Solving
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
- Online Order Processing and Management
- Positive Customer Engagement
- Critical-thinking skills and resilience
- Stocking shelves
- Adaptable to peak times
Languages
English
Native
Arabic
Upper intermediate
Timeline
Bachelor of Science - Bachelor of Pharmaceutical Science / Master of Pharmacy
University of Tech Sydney
02.2024 -
Casual Retail Assistant
Best & Less Bankstown
09.2020 - 06.2022
High School Certificate -
Holy Spirit College
02.2018 - 09.2023
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