Dependable operations professional with experience supporting retirement village communities. Strong in communication, leadership, and stakeholder coordination, with a focus on resident satisfaction, budget control, and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Retirement Village Manager
Windsor Country Village
Vineyard
05.2023 - 10.2024
Supported daily community operations for Windsor Country Village residential community.
Handled resident requests and resolved service issues in timely manner.
Arranged maintenance schedules with onsite vendors and staff.
Helped track budget activity and process invoices for village operations.
Retirement Village Manager
Aveo Bella Vista
Bella Vista
09.2020 - 05.2023
Assisted with budget tracking and invoice processing for village operations.
Coordinated resident requests and resolved service concerns.
Organized meetings with village officials to discuss local issues.
Facilitated communication between the Village Council, staff, residents, businesses, and other stakeholders regarding development projects within the community.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Coordinator
Aveo Newcastle
Shortland
10.2017 - 09.2020
Managed sales enquiries for Aveo Newcastle retirement living community.
Coordinated resident tours and guided prospective buyers through available residences.