Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
BusinessAnalyst
Maria Jesusa Matias

Maria Jesusa Matias

Brisbane,QLD

Summary

Proven track record of enhancing operational efficiency and satisfaction at Queensland Health through meticulous documentation management and exceptional teamwork. Skilled in fostering cross-functional collaboration and implementing process improvements, significantly contributing to organizational goals. Demonstrates adaptability and a results-driven approach, prioritizing tasks effectively to meet diverse needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operational Support Officer

Queensland Health
07.2023 - Current
  • Managed the production and distribution of essential resources,ensuring timely nd efficient delivery.
  • delivered exceptional customer service to internal stakeholders addressing inquiries, resolving issues promptly.
  • Maintained accurate records and documentation, ensuring compliance with hospital policies and procedures.

Biology Teacher

Department Of Education
06.2017 - 12.2022
  • Improved student understanding by incorporating hands-on activities and real-world examples into lessons.
  • Established a positive classroom atmosphere that fostered respect among students and encouraged open dialogue about challenging concepts.
  • Established positive and encouraging relationship with students and helped to foster appreciation for biology and science.
  • Developed comprehensive assessments to evaluate student progress, providing timely feedback for improvement.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
  • Served as a mentor for new teachers within the department, offering guidance on best practices and effective teaching methods.
  • Encouraged students to take active role in learning and academic success.
  • Supported students in development of skills and strategies to become independent and successful learners.

Physical Therapist

Faraidy National Clinic
08.2012 - 04.2016


  • Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Educated patients on injury prevention and home exercises to promote long-term health and wellness.
  • Facilitated patient understanding of their therapy plans by providing clear explanations and answering questions in a professional manner.
  • Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.
  • Improved patient mobility by developing personalized treatment plans and monitoring progress.
  • Conducted clinical assessment and evaluation to determine patient needs.

Physical Therapy Assistant

Department of Health- Rural Health Unit II
05.2010 - 05.2012
  • Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
  • Assisted in reducing patient pain levels through targeted massage, stretching, and electrotherapy treatments.
  • Improved patient mobility by implementing individualized therapeutic exercises and manual therapy techniques.

Education

Master of Health Management -

ECA- College of Health And Sciences
Brisbane, QLD
06.2025

Skills

  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Adaptability and Flexibility

Certification

Certificate III in Individual Support ( Ageing and Disability)

Provide Basic emergency life Support.

Provide Cardiopulmonary Resuscitation

Provide First Aide

Certificate on Hand Hygiene Allied Health

Certificate of completion in “Quality,Safety and You”-NDIS worker Orientation Module


Languages

Arabic
Professional Working
English
Professional Working
Spanish
Elementary

Additional Information

References:

Maggie Makarita Foelz - maggiemakarita.foelz@health.qld -0402067082

Operation Manager


Tirisa Shemerzky -

Supervisor

Timeline

Operational Support Officer

Queensland Health
07.2023 - Current

Biology Teacher

Department Of Education
06.2017 - 12.2022

Physical Therapist

Faraidy National Clinic
08.2012 - 04.2016

Physical Therapy Assistant

Department of Health- Rural Health Unit II
05.2010 - 05.2012

Master of Health Management -

ECA- College of Health And Sciences

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Maria Jesusa Matias