Open To Work
MARIA LAURA VACCHI
Gold Coast,QLD
Summary
Experienced Retail Team Member skilled in customer service and stock management. Strong communication and collaboration enhance customer engagement and support efficient store operations. Proven ability to facilitate order processing and team communication, ensuring high service quality. Available for flexible hours, including weekends.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Foodforfit
Piracicaba, Brazil
10.2024 - 12.2025
- Provided friendly, efficient customer service in high-volume environment, contributing to positive customer experiences.
- Processed customer orders, addressed product inquiries, and handled payments to improve customer satisfaction.
- Coordinated preparation and management of online orders and customer pickups to ensure timely service delivery.
- Maintained clean, organized, and well-presented service areas to support positive customer experiences.
- Collaborated with team members to maintain effective communication and support during daily operations. to ensure smooth and efficient daily operations.
- Organized stock in the backroom to improve accessibility, restocking, and product rotation.
Administrative Intern / Customer Support
Confidential Company
, Brazil
06.2024 - 10.2024
- Enhanced client satisfaction by delivering customer support through proactive communication and follow-ups.
- Streamlined operations by facilitating order processing and executing administrative tasks.
- Ensured accuracy and attention to detail in all tasks to support operational integrity.
Hotel Operations Trainee
Senac Hotel School
Águas de São Pedro, Brazil
- Completed practical training in front desk, housekeeping, and food service departments, enhancing understanding of hotel operations and guest experiences.
- Collaborated with diverse teams in high-pressure settings, ensuring seamless daily operations and positive guest experiences.
- Cultivated customer service and problem-solving skills through direct guest interactions, effectively addressing inquiries and enhancing satisfaction.
Education
Technical Certificate - Business Administration
Senac EAD
Brazil01-2025
Bachelor of Technology - Hotel Management
Senac Águas de São Pedro
Brazil01-2024
Skills
- Customer Service
- POS Systems
- Inventory Management
- Online Orders
- Store Organization
- Time Management
- Attention to Detail
- Collaboration
- Customer Engagement
- Cash Handling
- Product Stocking
- Click & Collect Support
- Product Display
- Multitasking
- Teamwork
- Working in Fast-Paced Retail Environments
ADDITIONAL INFORMATION
- International Driver’s License
- Student Visa
- Available weekends and public holidays
Work Preference
Job Search Status
Open to workSalary Range
$0/hr - $1000/hrTimeline
Customer Service Assistant
Foodforfit
10.2024 - 12.2025
Administrative Intern / Customer Support
Confidential Company
06.2024 - 10.2024
Hotel Operations Trainee
Senac Hotel School
Technical Certificate - Business Administration
Senac EAD
Bachelor of Technology - Hotel Management
Senac Águas de São Pedro