Mariam Mettyas
Brisbane,QLD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Hardworking and reliable worker with strong ability in communication and adaptability, and a highly organized, proactive and team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Mettyas Orthopaedics
Brisbane, QLD
11.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Completed relevant insurance and other claim forms.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Customer Service and Back of House Team Member
KFC
Albany Creek, QLD
08.2020 - 12.2023
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured compliance with health and safety regulations within the kitchen environment.
- Monitored stock levels and communicated when ordering was required.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Served customers at counters in an attentive and courteous manner.
- Performed additional duties as requested by management team members.
- Assisted in resolving guest complaints related to the quality of food served.
- Assisted with customer requests and answered questions to improve satisfaction.
Unpaid Work Experience as Child Care Worker
Little Gems Child Care
Albany Creek, QLD
06.2021 - 06.2021
- Maintained safe play environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Created a stimulating learning environment through the use of interactive activities such as arts and crafts projects.
- Read books aloud to groups of children encouraging them to ask questions about the story being read.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
Education
High School Diploma -
Northside Christian College
Brisbane, QLD11-2023
Certificate II Hospitality - Hospitality
Northside Christian College
Brisbane, QLD11-2021
Skills
- Telephone Etiquette
- Multi-Task Management
- Prioritization
- Customer Consulting
- High-Energy Attitude
- Fast Learner
- Adaptive and Flexible
- Problem-Solving Abilities
- Friendly and encouraging demeanor
Affiliations
- Self Taught in playing Guitar and beginner piano
- Gym and fitness routine
Languages
English
Native/ Bilingual
Arabic
Professional
French
Professional
References
References available upon request.
Timeline
Medical Receptionist
Mettyas Orthopaedics
11.2023 - Current
Unpaid Work Experience as Child Care Worker
Little Gems Child Care
06.2021 - 06.2021
Customer Service and Back of House Team Member
KFC
08.2020 - 12.2023
High School Diploma -
Northside Christian College
Certificate II Hospitality - Hospitality
Northside Christian College