Marilyn Thomas
Sunshine Coast,QLD
Summary
I am a dedicated Pharmacy Assistant with over 30 years of experience working across all aspects of community pharmacy. I have extensive knowledge in the supply and dispensing of S2 and S3 medications, assisting with prescription medication procedures, and supporting customers with compression stocking referrals and fittings. I am highly experienced in stock control and order generation, ensuring efficient inventory management. I pride myself on delivering excellent customer service by accurately identifying customer needs, resolving inquiries and complaints professionally, and promoting pharmacy products and services while maintaining compliance and patient safety.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Ramsay Pharmacy
Maroochydoore, QLD
10.2020 - Current
- Managed inventory of pharmaceuticals and medical supplies efficiently to ensure optimal stock levels.
- Educated customers on medication usage and potential side effects accurately.
- Processed prescriptions using pharmacy management software, enhancing workflow efficiency.
- Collaborated with healthcare professionals to prioritize patient safety and satisfaction.
- Trained new staff on pharmacy protocols and customer service standards consistently.
- Maintained cleanliness and organization of pharmacy workspace to enhance operational effectiveness.
- Resolved customer inquiries and complaints promptly, ensuring high-quality service.
- Tracked expiration dates for all drugs in stock, discarding expired items according to regulations.
Education
First Aid -
National First Aid Training Institute
Maroochydore, QLD02-2025
WRP30102 Certificate Lll in Community Pharamacy - Pharmacy
The Pharmacy Guild Of Australia
Spring Hill, QLD02-2008
WRP20102 Certificate II in Community Pharmacy - Pharmacy
The Pharmacy Guild Of Australia
Spring Hill, QLD02-2008
High School Diploma -
Clontarf Beach Highschool
Redcliffe12-1989
Skills
- Customer service
- Medication inventory management
- Prescription processing
- Health education delivery
- Patient collaboration
- Staff training and development
- Regulatory compliance
- Problem resolution strategies
- Dependability and responsibility
- Organizational skills
- Positive attitude
- Multitasking proficiency
- Relationship building
- Calmness under pressure
- Time management expertise
- Team leadership
- Flexibility and adaptability
- Conflict resolution
Referee
- Ramsay Pharmacy Maroochydore - Julie-Anne Hurren (Manager) 0754432387 - Current
- Ramsay Pharmacy Maroochydore - Tarlia (Pharmacist) 0754432387 - Current
- Terry White Chemart Sunshine Coast - Tere (Pharmacy Manager) 0419769168 or 54451036 - Past Work
Timeline
Pharmacy Assistant
Ramsay Pharmacy
10.2020 - Current
First Aid -
National First Aid Training Institute
WRP30102 Certificate Lll in Community Pharamacy - Pharmacy
The Pharmacy Guild Of Australia
WRP20102 Certificate II in Community Pharmacy - Pharmacy
The Pharmacy Guild Of Australia
High School Diploma -
Clontarf Beach Highschool