Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marina Milinkovic

Docklands

Summary

With over 25 years of experience in the pharmacy and healthcare industry, I bring a strong foundation in data management, process optimization, and regulatory compliance. As a seasoned pharmacy technician, I’ve developed a deep understanding of operational workflows, inventory control, and quality assurance, skills that directly translate into effective data analysis.

My career has been defined by meticulous attention to detail, strong analytical thinking, and the ability to manage and interpret complex information under pressure. I’ve collaborated with cross-functional teams to streamline systems, improve reporting accuracy, and support data-driven decision-making across clinical and administrative settings.

Now transitioning into the data analytics field, I’m passionate about transforming data into actionable insights that enhance operational efficiency and support strategic goals. With proven communication skills and a collaborative mindset, I’m eager to contribute to teams that value accuracy, clarity, and continuous improvement.

Overview

25
25
years of professional experience

Work History

PBMG Administrator/Grade 3 Pharmacy Technician/OHS Officer

Royal Women's Hospital
01.2022 - Current
  • Supported PBMG administration by maintaining accurate records, generating reports, and ensuring data integrity across pharmacy services.
  • Collaborated with pharmacy and data teams to optimize workflows, enhance reporting systems, and translate complex data for non-technical stakeholders.
  • Managed purchasing processes and inventory systems, implementing a new drug stock system that improved accuracy and reduced waste.
  • Led monthly financial reporting for multiple departments (e.g., Pharmacy, Pathology), contributing to budget planning and data-driven decisions.
  • Ensured regulatory compliance and quality standards by managing Dangerous Drugs documentation, OHS procedures, and audit preparations.
  • Acted as OHS Representative, coordinating safety initiatives and maintaining compliance records across clinical areas.
  • Supervised staff, trained new team members, and maintained SOP adherence to ensure consistent, high-quality service.
  • Addressed patient and clinician inquiries professionally, supporting confidentiality and system accuracy.

Pharmacy Assistant/Technician

Health Smart Pharmacy (RMH)
06.2021 - 12.2021
  • Performed dispensary duties under the supervision of a licensed pharmacist
  • Managed inventory of medications and pharmaceutical supplies
  • Processed sales transactions for medications and supplies
  • Directed prescription and health-related inquiries to the pharmacist
  • Handled patient queries professionally
  • Built relationships with suppliers and managed inventory
  • Restocked shelves and ensured organized, clean work areas

Pharmacy Technician

Amcal (Southern Cross Pharmacy)
02.2019 - 06.2021
  • Assisted in preparing and dispensing medications and extemporaneous pharmaceuticals
  • Accurately counted, poured, repackaged, and labeled medications
  • Received and input prescription orders into the system
  • Coordinated with healthcare providers to verify prescription accuracy
  • Released refill medications and over-the-counter products per procedures
  • Requested new prescriptions from physicians when necessary

Pharmacy Technician

Apoteka Nis (Pharmacy Nis)
09.2000 - 04.2014


  • Filled medication orders for inpatients and outpatients
  • Prepared intravenous admixtures and compounded prescriptions
  • Packed, distributed, and managed medication inventory
  • Monitored stock levels and expiration dates
  • Provided medication advice, including over-the-counter sales
  • Performed clerical, billing, and patient record updates
  • Assisted pharmacists and trained pharmacy staff
  • Processed payments, managed deliveries, and organized orders
  • Conducted inventory and sales reporting using pharmacy systems
  • Handled customer inquiries and opened/closed the store

Education

Certificate - Occupational Health And Safety

Interactive Training Service
Melbourne, VIC
06-2025

Cybersecurity Professional Certificate - Cyber Security

Google Cybersecurity Professional Certificate
01-2025

Certificate in Business Analytics With SQL&Phyton - SQL (Microsoft SQL, MySQL), Python

RMIT University
08.2023

Certificate in Business Analytics & Visualisation - Data Analysis, Data Visualisation

RMIT University
03.2023

Certificate III And IV in Hospital/Health Sciences - Grade 3 Pharmacy Technician

The Royal Women's Hospital / SWC Training
08-2023

High School Diploma -

Medical High School
06.1999

Skills

  • Technical Skills
  • Tableau (Desktop & Server)
  • Power BI
  • Microsoft Excel
  • SQL (Microsoft SQL, MySQL)
  • Python
  • Professional Skills
  • Problem Solving
  • Attention to Detail
  • Communication (Written & Verbal)
  • Team Collaboration
  • Multitasking and Organization
  • Work Planning and Prioritization
  • Pharmacy-Specific Skills
  • Merlin
  • Epic
  • Microsoft Programming Language
  • Pharmacy Ethics
  • Pharmacy and Customer Records Management
  • Product Restocking
  • Documentation and Reporting
  • Independent & Team Player
  • Works Well Under Pressure
  • Data entry
  • Recordkeeping and file management

Languages

English
Full Professional
Serbian
Native or Bilingual

Timeline

PBMG Administrator/Grade 3 Pharmacy Technician/OHS Officer

Royal Women's Hospital
01.2022 - Current

Pharmacy Assistant/Technician

Health Smart Pharmacy (RMH)
06.2021 - 12.2021

Pharmacy Technician

Amcal (Southern Cross Pharmacy)
02.2019 - 06.2021

Pharmacy Technician

Apoteka Nis (Pharmacy Nis)
09.2000 - 04.2014

Certificate in Business Analytics With SQL&Phyton - SQL (Microsoft SQL, MySQL), Python

RMIT University

Certificate in Business Analytics & Visualisation - Data Analysis, Data Visualisation

RMIT University

Certificate III And IV in Hospital/Health Sciences - Grade 3 Pharmacy Technician

The Royal Women's Hospital / SWC Training

Certificate - Occupational Health And Safety

Interactive Training Service

Cybersecurity Professional Certificate - Cyber Security

Google Cybersecurity Professional Certificate

High School Diploma -

Medical High School
Marina Milinkovic