Marnye Webb
Botany ,NSW
Summary
Im a goal orientated individual with a very pleasant and bubbly personality. I am well presented and highly dependable. I have a skill for multitasking and considered highly ambitious in the work environment. I'm willing to meet and exceed anything that is expected of me and willing to do any task that is required of me, above and beyond what is expected. I have an eye for detail, and able to work in a fast paced environment under immense amount of pressure. I have ample experience in customer service when it comes to greeting guests and providing services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hairdresser
Katrina Gallo Hair
Oatley
05.2022 - Current
- Greeted customers, answered phones and booked appointments.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures on the salon floor
- Provided consultations to discuss hairstyle options for clients.
- Cut, styled and coloured customer's hair according to their preference.
- Maintained cleanliness of salon equipment, tools and work areas.
- Kept up with current trends in the industry by attending classes or seminars.
- Suggested retail products to clients that would help them maintain their style and colour
- Ensuring client satisfaction with the quality of service provided.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Maintained accurate records of client's details for past and future appointments
Apprentice Hairdresser
Wilde & Co
Kingsford
11.2021 - 05.2022
- Greeted and welcomed clients in a professional manner.
- Assisted the senior stylists with shampooing, conditioning, blow-drying and styling of hair.
- Maintained cleanliness and hygiene in the salon at all times.
- Cleaned all tools after every use to ensure smooth running for seniors.
- Assisted senior hairdressers with reception duties such as booking appointments and handling payments.
- Attended training sessions conducted by the senior staff members to update my skillset.
- Prepared dyes, tints and bleaches for senior stylist to assist with colouring services.
Retail Sales Associate
Budgy Smuggler
Bondi
11.2020 - 11.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
Swim Instructor
Austgrade swim school
Mascot
10.2020 - 11.2021
- Provided swimming instruction to individuals and groups ages 2 and up.
- Organised lesson plans according to the individual needs of the class of students.
- Demonstrated proper technique for each stroke.
- Instructed participants on water safety rules and regulations.
- Ensured that swimmers followed pool rules and regulations at all times.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Encouraged swimmers to progress through drills while providing positive feedback on their performance.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Education
Certificate III in Hairdressing - Hairdressing
Ultimo TAFE
06-2023
Certificate II in Salon Assistance - Hairdressing
Ultimo TAFE
09-2020
High School Certificate (HSC) -
St Clare’s College, Waverley
Bondi, NSW09-2020
Skills
- Responsible and trustworthy in all aspects of work
- Supply Management To juniors that are employed under me
- Punctual and well presented
- Strong verbal communication
- Excellent attention to detail
- Fast Learner and highly dependable
- Experience in appointment Scheduling
- Social Media Promotion
- Taking leadership in situations
- Contributing and maintaining stock including ordering of products
- Contributing to all cleaning in areas that are needed
- Ample Customer Service experience
- Strong skill in multitasking in fast pace environments
Certification
- Cert II Salon Assistant
- Cert III Hairdressing
- HSC Certificate
- ITMP Skill Set Cert
- Traffic controller Cert
- White Card
Accomplishments
I was lucky enough to attend 2023 Australian Afterpay Fashion week and work backstage with colour company Redken. It was an amazing experience and something I will cherish forever. I learnt so much being in the fast paced environment and further gaining skills.
References
References available upon request.
Timeline
Hairdresser
Katrina Gallo Hair
05.2022 - Current
Apprentice Hairdresser
Wilde & Co
11.2021 - 05.2022
Retail Sales Associate
Budgy Smuggler
11.2020 - 11.2021
Swim Instructor
Austgrade swim school
10.2020 - 11.2021
Certificate III in Hairdressing - Hairdressing
Ultimo TAFE
Certificate II in Salon Assistance - Hairdressing
Ultimo TAFE
High School Certificate (HSC) -
St Clare’s College, Waverley
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