Summary
Overview
Work History
Education
Skills
Timeline
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Mary Warda

Sydney,Australia

Summary

Motivated Retail Assistant with background in customer service and sales. Proficient in handling multiple tasks simultaneously while maintaining a welcoming store atmosphere. Strong skills include effective communication, problem-solving, and team collaboration.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Chemistworks
Wetherill Park
09.2022 - Current
  • Company Overview: Wetherill Park
  • Customer Service – Assisted customers with inquiries about products.
  • Communication Skills – Communicated clearly with customers, pharmacists, and healthcare providers, both in person and over the phone.
  • Time Management – Balanced tasks such as stocking, customer support, and data entry during busy periods.
  • OS System Operation – Processed sales, returns, and loyalty programs using point-of-sale software.
  • Problem Solving – Resolved customer concerns and product issues calmly and efficiently.
  • Inventory & Stock Management – Assisted with restocking shelves and organising inventory.
  • Confidentiality – Maintained strict standards when dealing with private customer health information.
  • Wetherill Park

Work Experience

JRL Aluminium
05.2022 - Current
  • Data Entry Accuracy – Maintained precise records by entering order information into internal systems with a high level of accuracy.
  • Order Management – Processed and tracked company orders, ensuring timely fulfilment and coordination with suppliers.
  • Time Management – Prioritised daily tasks and met deadlines in a structured office environment.
  • Office Software – Confident use of programs such as Microsoft Excel, Word, and company-specific databases or ERP systems.

Retail Assistant

Boulevard Pharmacy
05.2022 - 09.2022
  • Customer Service– Assisted customers with inquiries about over-the-counter products and prescriptions in a professional and empathetic manner.
  • Team Collaboration – Worked effectively with pharmacists and FOS staff to maintain smooth day-to-day operations.
  • POS System –Handling and collection of payments through the POS system.

Education

Bachelor of Psychology and Social Science -

Western Sydney University
01.2027

High School Diploma -

Westfields Sports High School
01.2021

Skills

  • Time management
  • Visual merchandising
  • Upselling strategies
  • POS system operation
  • Adaptability and resilience
  • Customer service
  • Data analysis
  • Counseling techniques
  • Team collaboration

Timeline

Retail Assistant

Chemistworks
09.2022 - Current

Work Experience

JRL Aluminium
05.2022 - Current

Retail Assistant

Boulevard Pharmacy
05.2022 - 09.2022

Bachelor of Psychology and Social Science -

Western Sydney University

High School Diploma -

Westfields Sports High School

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Mary Warda