Summary
Overview
Work History
Skills
Certification
Skills Expertise
Availability
References
Languages
Timeline
Generic

Marzieh Bahrami

Melbourne,VIC

Summary

Experienced support worker knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Private Individual Support Worker

BeeyaCare
10.2023 - Current
  • Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
  • Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
  • Enhanced client well-being by providing personalized and compassionate care in daily activities.
  • Developed individualized care plans to address specific needs and promote independence.
  • Communicated effectively with family members regarding updates on client status, concerns, or achievements.

Coordinator

Coats of Quality painting company
07.2022 - Current
  • Organise time for manager to provide painting quote for the customer
  • Communicate with customer to follow up their decision by email or phone
  • Create contract for the customer and schedule time
  • Ordering painting in paint shop according to customer need
  • Manage the finance of the company.

Restaurant Team Member

Golden Grill
08.2019 - 06.2022
  • Attend to company and restaurant required training, meeting and improving skill
  • Inspected and cleaned food preparation areas, equipment and work surface and service area to follow safe and sanitary food handling practice
  • Ensured food was stored and cooked at the right temperature
  • Maintained the freshness of the food and ingredient by checking for quality and keeping track of old and new items and rotating stock
  • Organise daily schedule.

Skills

  • Goal Setting and Monitoring
  • Safety awareness
  • Behavioral support
  • Documentation and Record Keeping
  • Transportation Assistance
  • Disability Awareness
  • Problem-Solving
  • Time Management

Certification

  • Certificate III in health service Assisstance,
  • Certificate III in individual support (Ageing), 04/2023
  • Certificate of First Aid, 04/2023
  • Diploma of swing skill, 09/1993

Skills Expertise

  • Ability to deliver appropriate instructor according to varying needs of individual and respond to their needs in an effective and timely manner.
  • Open to receive feedback and providing feedback for development.
  • Identifying opportunities to achieve better results by implementing improvement.
  • Ability to use appropriate communication, aids, and equipment to assist customer with limited mobility and/or physical / learning difficulties.
  • Adept to building rapport effectively and patiently with customer
  • Able to speak and communicate multiple languages (English, Farsi, Dari)
  • Ability to manage a critical situation in a professional manner and problems solving in unpredictable circumstances.
  • Active listener, identify problem, generating protentional solution, communicate effectively with respect, implement appropriate solution, evaluating the result
  • Work collaboratively as part of a multidisciplinary focus on delivering high quality, safe, timely, effective, and person-centred approach in a work environment.
  • Ability to promptly familiarise with policy and standards of different organisations and ensure practice under law and regulation
  • Ability to work with different cultural background with respect

Availability

Flexible on weekday/ weekend and public holiday

References

Available upon request

Languages

Persian
Native or Bilingual

Timeline

Private Individual Support Worker

BeeyaCare
10.2023 - Current

Coordinator

Coats of Quality painting company
07.2022 - Current

Restaurant Team Member

Golden Grill
08.2019 - 06.2022
Marzieh Bahrami