Mateja Ciach
Summary
Dedicated retail associate with two years experience in retail settings. Skilled in efficiently carrying out various tasks including restock, recall, transfers, POS/ cash handling and providing exceptional customer service. Known for demonstrating respect, friendliness, and a willingness to help both customers and team members. Committed to maintaining a safe and compliant work environment, while also being available for flexible hours including nights, weekends and public holidays/ holiday periods.
Overview
2026
2026
years of professional experience
Work History
Barista/All-Rounder
Offside, Newton
06.2024 - 04.2025
- Operation of POS registers to process customer transactions, accurately handling cash, cheques and credit/debit cards.
- Operated espresso machines, grinders, and brewing equipment efficiently.
- Maintained cleanliness by sanitising and cleaning equipment, utensils, and work areas.
- Prepared daily inventory and ensured freshness of coffee beans and supplies.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pharmacy Assistant
Amcal, Highton
02.2023 - 03.2025
- Operation of POS registers to process customer transactions, accurately handling cash, cheques and credit/debit cards.
- Greeted customers and responding to questions with friendly, knowledgeable assistance.
- Maintained store appearance standards through cleaning, organizing and stocktake.
- Educated customers on general OTC medication, providing essential health information.
Seasonal Sales Assistant
Ghanda, Waurn Ponds
12.2022 - 01.2023
- Processed transactions including refunds and swaps using POS system.
- Maintained store appearance by adhering to visual merchandising standards to enhance product presentation.
- Provided quality customer service, addressing inquiries and resolving issues efficiently.
References Available Upon Request
Education
VCE -
Belmont High School
01.2023
Bachelor of Science -
Deakin University
Geelong11-2028
Skills
- Friendly and outgoing
- Time management
- POS handling
- Espresso machine operation
- RSA and Food Handling Certified
- Cert 3 in Health Services Assistance
- Customer service experience
AVAILABILITY
- Monday: All-day
- Tuesday: All-day
- Wednesday: All-day
- Thursday: All-day
- Friday: All-day
- Saturday: All-day
- Sunday: All-day
Timeline
Barista/All-Rounder
Offside, Newton
06.2024 - 04.2025
Pharmacy Assistant
Amcal, Highton
02.2023 - 03.2025
Seasonal Sales Assistant
Ghanda, Waurn Ponds
12.2022 - 01.2023
References Available Upon Request
VCE -
Belmont High School
Bachelor of Science -
Deakin University
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