Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Matilda Bradley

Summary

I am a reliable worker with experience in providing quality customer service to a range of people and in a variety of workplaces. I always bring a positive attitude to every situation and value hard work and commitment. I am able to provide references upon request.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Chemist Warehouse
01.2024 - Current
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.


Youth Football Coach

Sydney Football Club
12.2023 - Current
  • Enhanced team unity by promoting a positive environment and fostering strong relationships among players.
  • Ensured player safety at all times by enforcing proper equipment usage and adherence to sportsmanship guidelines.
  • Fostered a culture of discipline within the team by consistently enforcing rules and expectations both during practices and games.

Customer Service Representative

Gelatissimo
09.2021 - 03.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Youth Football Coach

Northbridge Football Club
03.2022 - 09.2022
  • Developed players'' skills with tailored training sessions focusing on individual strengths and weaknesses.
  • Boosted player confidence, utilizing constructive feedback and encouragement during practices and games.
  • Streamlined practice schedules to maximize efficiency and improve overall team performance.

Retail Assistant

Kmart
12.2021 - 08.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Crew Member

Domino's Pizza
04.2020 - 10.2021
  • Worked front counter, pizza making station and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Bachelor - Law And Psychology

Macquarie University
Sydney, NSW
02.2029

High School Diploma -

Monte Sant Angelo Mercy College
North Sydney, NSW
09.2023

Skills

  • Customer Service
  • Communication
  • Complaint Resolution
  • Problem solving
  • Adaptability

Certification

  • Food Safety
  • Customer Service
  • Cash Handling
  • Working with Children's Check

Languages

English
Native or Bilingual
Indonesian
Professional Working

Accomplishments

  • Recipient of 2023 Alexandra Hearne Award for Commitment to Indonesian at Monte Sant Angelo Mercy College
  • B+ in AMEB Grade 8 Trumpet
  • National Premier League Girls Youth League One Football
  • 34.5/45 IB mark or 90.15 ATAR

Timeline

Pharmacy Assistant

Chemist Warehouse
01.2024 - Current

Youth Football Coach

Sydney Football Club
12.2023 - Current

Youth Football Coach

Northbridge Football Club
03.2022 - 09.2022

Retail Assistant

Kmart
12.2021 - 08.2022

Customer Service Representative

Gelatissimo
09.2021 - 03.2024

Crew Member

Domino's Pizza
04.2020 - 10.2021

Bachelor - Law And Psychology

Macquarie University

High School Diploma -

Monte Sant Angelo Mercy College

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Matilda Bradley